an enthusiastic person who likes to work smart, meeting new people, working together in a team to accomplish goal, cheerful, humble and care by maintaining good relationships with surroundings.

Gracia Valentina Sutanto

an enthusiastic person who likes to work smart, meeting new people, working together in a team to accomplish goal, cheerful, humble and care by maintaining good relationships with surroundings.

Available to hire

an enthusiastic person who likes to work smart, meeting new people, working together in a team to accomplish goal, cheerful, humble and care by maintaining good relationships with surroundings.

Experience Level

Language

Indonesian
Fluent
English
Advanced

Work Experience

Intern - Universal Banker at HSBC
May 1, 2019 - June 1, 2020
Participated in the Universal Banker program; gained exposure to customer onboarding, wealth management product knowledge, cross-selling opportunities, and daily banking operations. Collaborated with colleagues to support customer inquiries, processed transactions, and contributed to digital initiatives and service excellence.
Student Union Manager at Ciputra University Student Union
January 1, 2019 - December 31, 2022
Led student union projects and events, coordinated multi-department teams, executed digital marketing campaigns, and built relationships with students and partners to support recruitment and community engagement. Designed uniforms and organized boot camp planning and timelines for showcases.
Intern at HSBC
May 1, 2019 - June 1, 2020
Supported customer service operations and banking tasks; assisted with student union initiatives, event planning, and cross-functional collaboration; contributed to digital marketing and product knowledge efforts.
Intern at HSBC
May 1, 2020 - June 1, 2021
Continued hands-on banking exposure; facilitated customer queries, supported operational processes, and contributed to process improvements.
Intern at HSBC
July 1, 2021 - September 30, 2021
Engaged in banking operations during July–September 2021; supported team tasks and gained exposure to customer service and risk management.
Intern at HSBC
September 1, 2022 - December 1, 2024
Focused on wealth management product knowledge, cross-selling opportunities, and stakeholder communication during September 2022–December 2024.

Education

Bachelor's degree in International Business Management at Ciputra University
January 1, 2015 - January 1, 2018
Senior High School at Taruna Nusantara
January 11, 2030 - February 5, 2026
Bachelor of International Business Management at Ciputra University
January 11, 2030 - February 5, 2026

Qualifications

Magna Cum Laude
January 1, 2015 - January 1, 2018

Industry Experience

Education, Financial Services, Professional Services, Media & Entertainment, Retail