Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a marketing and e-commerce professional with a passion for creating impactful campaigns and enhancing customer experiences. I believe in data-driven decision-making and constantly seek to improve processes to achieve better performance and conversion rates in e-commerce and digital marketing.…

Guilherme Scolaro Viana

Designer, Brand Designer, Flyer Designer, +7





I am a marketing and e-commerce professional with a passion for creating impactful campaigns and enhancing customer experiences. I believe in data-driven decision-making and constantly seek to improve processes to achieve better performance and conversion rates in e-commerce and digital marketing.…

Available to hire

I am a marketing and e-commerce professional with a passion for creating impactful campaigns and enhancing customer experiences. I believe in data-driven decision-making and constantly seek to improve processes to achieve better performance and conversion rates in e-commerce and digital marketing.

Skills

CRM

Experience Level

CRM

Expert

Language

English

Advanced

Portuguese

Fluent

Spanish; Castilian

Advanced

Italian

Intermediate

Work Experience

Senior Marketing & E-Commerce Analyst at Kenpo Sports

January 1, 2025 - Present

Managed e-commerce operations and online strategies, focusing on enhancing customer experience and conversion rates. Implemented CRM systems for effective follow-up and customer communication, analyzed data for performance improvement, and collaborated with marketing teams to drive business goals.

Marketing Analyst & Event Producer at Brazza Caxias

January 1, 2021 - January 1, 2021

Planned and organized events aligned with the brand's identity, managed suppliers and logistics, and developed visual identities for each event. Implemented CRM strategies and provided specialized customer service, fostering loyalty and engagement.

Sales Assistant at Dunnes Stores

January 1, 2019 - January 1, 2020

Provided excellent customer service, applied merchandising techniques, and effectively monitored stock levels. Maintained cash register operations and addressed customer issues independently.

Sales Assistant at Euro Giant

December 31, 2017 - December 31, 2018

Assisted in managing sales operations and providing personalized customer solutions while ensuring product excellence and adherence to merchandising standards.

Product Designer & Technical Support at Remo Produções e Medanhas

December 31, 2012 - December 31, 2016

Led design projects, optimized product materials, and enhanced customer partnerships to ensure product quality and satisfaction.