Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Marketing Operations and Brand Marketing professional with 4+ years of experience managing cross-functional campaigns, event marketing initiatives, and customer engagement programs. Experienced in marketing automation, Event, HubSpot, campaign execution, stakeholder management, and process optimization. Proven ability to deliver high-impact events, improve marketing operations, and drive measurable business results.…Marketing Operations and Brand Marketing professional with 4+ years of experience managing cross-functional campaigns, event marketing initiatives, and customer engagement programs. Experienced in marketing automation, Event, HubSpot, campaign execution, stakeholder management, and process optimization. Proven ability to deliver high-impact events, improve marketing operations, and drive measurable business results.

Gurleen Khosa





Marketing Operations and Brand Marketing professional with 4+ years of experience managing cross-functional campaigns, event marketing initiatives, and customer engagement programs. Experienced in marketing automation, Event, HubSpot, campaign execution, stakeholder management, and process optimization. Proven ability to deliver high-impact events, improve marketing operations, and drive measurable business results.…Marketing Operations and Brand Marketing professional with 4+ years of experience managing cross-functional campaigns, event marketing initiatives, and customer engagement programs. Experienced in marketing automation, Event, HubSpot, campaign execution, stakeholder management, and process optimization. Proven ability to deliver high-impact events, improve marketing operations, and drive measurable business results.

Available to hire

Marketing Operations and Brand Marketing professional with 4+ years of experience managing cross-functional campaigns, event marketing initiatives, and customer engagement programs. Experienced in marketing automation, Event, HubSpot, campaign execution, stakeholder management, and process optimization. Proven ability to deliver high-impact events, improve marketing operations, and drive measurable business results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Brand Success Manager, Marketing Operations at Emerald

March 1, 2026 - Present

Manage marketing operations and event registration for 22 national B2B trade shows annually, serving as the primary liaison between exhibitors, marketing teams, and event stakeholders. Lead end-to-end Cvent registration builds for trade shows with 12,000–15,000 attendees, managing attendee journeys, exhibitor workflows, automated communications, QA testing, and on-site support. Build and deploy marketing emails, landing pages, graphics, and automated workflows in HubSpot to support engagement and event attendance goals. Partner with marketing, event technology, and operations teams to implement scalable solutions, reducing registration issues by 12% and improving the attendee experience.

Marketing Coordinator at Internet Icons

September 1, 2025 - December 31, 2025

Led 10+ experiential marketing campaigns across hospitality and consumer brands, driving 40% higher attendee engagement and 50K+ monthly impressions. Managed partner and influencer activations end to end, aligning deliverables and timelines to strengthen relationships and improve campaign ROI. Built weekly performance dashboards to measure event impact, identify optimization opportunities, and increase engagement rates by 15%.

Customer Success Project Manager at Philips

March 1, 2025 - February 28, 2026

Own and manage project timelines and milestones, tracking progress in Salesforce and leading weekly check-ins to keep deliverables on schedule and within budget. Build project status reports and KPI dashboards for leadership, improving visibility and reducing executive turnaround time by 30%. Lead onboarding and process-improvement initiatives from planning through execution, coordinating scope, timelines, and resources across teams of 10–15 stakeholders. Serve as the primary customer point of contact, delivering clear updates and ensuring alignment on goals throughout the project lifecycle.

Customer Success & Operations Project Manager at Augmedix

June 1, 2022 - March 31, 2025

Led 300+ client rollout and onboarding initiatives, standardizing workflows that improved customer satisfaction by 22% across enterprise accounts. Partnered with product and engineering teams to document workflows, identify inefficiencies, and implement scalable process improvements. Delivered performance reports and customer insights to senior leadership, supporting strategic planning and operational forecasting. Created training materials and led stakeholder enablement sessions, increasing product adoption by 30% and strengthening customer engagement.