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I am a results-oriented IT professional with over 10 years of experience in enterprise application management and team leadership. My career has allowed me to lead cloud migration projects and optimize operations, ensuring that technical solutions effectively align with business strategies. I am passionate about enhancing user proficiency through structured training and comprehensive documentation.…I am a results-oriented IT professional with over 10 years of experience in enterprise application management and team leadership. My career has allowed me to lead cloud migration projects and optimize operations, ensuring that technical solutions effectively align with business strategies. I am passionate about enhancing user proficiency through structured training and comprehensive documentation.

Grace Winlett

Developer, Programmer, Back-End Developer, +2

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I am a results-oriented IT professional with over 10 years of experience in enterprise application management and team leadership. My career has allowed me to lead cloud migration projects and optimize operations, ensuring that technical solutions effectively align with business strategies. I am passionate about enhancing user proficiency through structured training and comprehensive documentation.…I am a results-oriented IT professional with over 10 years of experience in enterprise application management and team leadership. My career has allowed me to lead cloud migration projects and optimize operations, ensuring that technical solutions effectively align with business strategies. I am passionate about enhancing user proficiency through structured training and comprehensive documentation.

Available to hire

I am a results-oriented IT professional with over 10 years of experience in enterprise application management and team leadership. My career has allowed me to lead cloud migration projects and optimize operations, ensuring that technical solutions effectively align with business strategies. I am passionate about enhancing user proficiency through structured training and comprehensive documentation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

English

Advanced

Burmese

Fluent

French

Beginner

Work Experience

Sales Associate (Part-Time) at Vessi Footwear Ltd.

November 1, 2024 - Present

Engaged customers by providing comprehensive service support and contributing to efficient daily retail operations.

Application Consultant at NCS Pte Ltd.

May 1, 2021 - December 1, 2023

Managed support and enhancements for mission-critical healthcare applications utilized across all Singapore polyclinics and hospitals. Streamlined incident resolution processes, achieving a reduction in average resolution time to meet SLA agreements.

Senior Software Engineer at Raptech Pte Ltd.

August 1, 2019 - May 1, 2021

Spearheaded the development of multiple software projects, serving as the primary technical liaison for project managers. Mentored junior engineers, enhancing code quality and productivity across the team.

Software Engineer at NCS Pte Ltd.

August 1, 2018 - August 1, 2019

Designed innovative solutions to address daily operational issues within the healthcare system. Conducted targeted user training sessions for diverse stakeholder groups, significantly boosting adoption rates.

Software Engineer at Raptech Pte Ltd.

January 1, 2014 - July 1, 2018

Delivered maintenance and feature enhancements in 9 applications concurrently for high-profile clients in the Singapore government and corporate sectors. Implemented scalable solutions that elevated system uptime and performance.

Intern at Keppel Land International

February 1, 2013 - July 1, 2013

Built a SharePoint-based Project Information Management System, enhancing project collaboration efficiency. Led requirements gathering and documentation, ensuring alignment with project objectives.