I'm a results-driven QA Automation Engineer with more than 7 years of experience in quality assurance, specializing in manual and automation testing for web, mobile, and API across finance, banking, and e-commerce. I am proficient in Java, TypeScript, Selenium, Cypress, WebDriverIO, and CodeceptJS, and I have led QA teams of up to 15 members, built CI/CD pipelines with Jenkins, and conducted performance testing with JMeter and K6. I have collaborated with international clients (US, Japan, Australia, Thailand) and I actively apply Generative AI and AI agent technologies to accelerate test design, execution, and maintenance. I enjoy mentoring teams, driving cross-functional quality improvements, and exploring AI-assisted testing approaches such as self-healing locators and intelligent test generation to boost efficiency and accuracy.

Cao Hong Hai

I'm a results-driven QA Automation Engineer with more than 7 years of experience in quality assurance, specializing in manual and automation testing for web, mobile, and API across finance, banking, and e-commerce. I am proficient in Java, TypeScript, Selenium, Cypress, WebDriverIO, and CodeceptJS, and I have led QA teams of up to 15 members, built CI/CD pipelines with Jenkins, and conducted performance testing with JMeter and K6. I have collaborated with international clients (US, Japan, Australia, Thailand) and I actively apply Generative AI and AI agent technologies to accelerate test design, execution, and maintenance. I enjoy mentoring teams, driving cross-functional quality improvements, and exploring AI-assisted testing approaches such as self-healing locators and intelligent test generation to boost efficiency and accuracy.

Available to hire

I’m a results-driven QA Automation Engineer with more than 7 years of experience in quality assurance, specializing in manual and automation testing for web, mobile, and API across finance, banking, and e-commerce. I am proficient in Java, TypeScript, Selenium, Cypress, WebDriverIO, and CodeceptJS, and I have led QA teams of up to 15 members, built CI/CD pipelines with Jenkins, and conducted performance testing with JMeter and K6. I have collaborated with international clients (US, Japan, Australia, Thailand) and I actively apply Generative AI and AI agent technologies to accelerate test design, execution, and maintenance.

I enjoy mentoring teams, driving cross-functional quality improvements, and exploring AI-assisted testing approaches such as self-healing locators and intelligent test generation to boost efficiency and accuracy.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

Vietnamese
Fluent
English
Intermediate
Japanese
Intermediate

Work Experience

Senior Automation QA Engineer at Introlligent
August 1, 2024 - Present
Designed and implemented robust automation test scripts using Playwright; collaborated with cross-functional teams to analyze requirements and review manual cases for completeness and accuracy; delivered comprehensive test reports; supported defect triage and root cause analysis; leveraged internal AI Agents to perform web automation tasks autonomously; pioneered AI-assisted test maintenance with self-healing locators.
Automation Lead at Vietcap Securities Joint Stock Company
February 1, 2024 - September 1, 2024
Led automation testing for stock trading platforms, managing a team of 9 QA engineers; designed test plans and allocated tasks, achieving 80% test coverage across UI, API, and mobile; built and optimized Jenkins CI/CD pipelines, reducing test execution time by 30%; developed automation scripts using CodeceptJS (+ Playwright) and Java + Selenium + Cucumber (Serenity, Karate); conducted performance testing with JMeter and K6; trained 5 new team members, improving efficiency by 20%.
Senior Automation QA Engineer at CMC Global
February 1, 2023 - February 1, 2024
Developed automation test scripts for Salesforce-based banking CRM using Java + Selenium + RestAssured + Cucumber; analyzed requirements and reviewed manual test cases, automating 80% of critical test scenarios; participated in Scrum events; reduced bug leakage by 15% through rigorous API and UI testing.
QA Team Leader at CMC Global
September 1, 2022 - February 1, 2023
Managed 5 Scrum teams (15 testers) for financial statement applications, ensuring 95% test coverage; created and executed test cases using Java + Selenium + RestAssured + Cucumber; improved test efficiency by implementing Gondola framework (TypeScript + Appium) for mobile testing; delivered detailed test reports to clients, reducing feedback cycles by 25%.
QA Automation Engineer at CMC Global
February 1, 2022 - September 1, 2022
Automated test scripts for Robinhood Taxi Car mobile app using Gondola (TypeScript + Appium); conducted API testing, identifying and resolving critical defects; evaluated project risks and progress based on the total number of bugs; supported requirement analysis and SRS documentation for clear stakeholder communication.
QA Team Leader & Scrum Master at FPT Software
February 1, 2021 - February 1, 2022
Led a team of 5 QA engineers and acted as Scrum Master for Salesforce-based automotive finance projects; automated UI and API testing using Java + Selenium + RestAssured, achieving 90% automation coverage; resolved team impediments and facilitated Scrum events, improving sprint delivery by 15%; managed tasks and bugs via Rally, ensuring timely project milestones.
QA Team Leader / Automation Tester / Manual Tester at Logigear
September 1, 2018 - February 1, 2021
Designed test plans and automated test cases using Katalon and Gondola (TypeScript + Appium); translated Japanese-English documents to improve client communication; automated mobile app testing for Sharp-CN; developed automation scripts with TestArchitect for Halliburton Windows app; performed manual testing for CP-World Market & SecureDoc (US) and reported bugs via Jira/Azure DevOps.

Education

Higher Diploma of Network Infrastructure Management at FPT Jetking
January 1, 2018 - January 1, 2020

Qualifications

Japanese Language Certificate N3 (JLPT N3)
December 1, 2017 - December 8, 2025
Professional Scrum Master 2 (PSM 2)
July 1, 2021 - December 8, 2025
Advanced Business Analysis
September 1, 2021 - December 8, 2025
Generative AI in Software Automation Testing
January 1, 2025 - December 8, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services

Experience Level

Expert
Expert
Intermediate
Intermediate

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