Available to hire
Hi, I’m Hajer Dambong, a strategic Executive Assistant & Administrative Support Specialist with 11+ years of experience supporting leadership, coordinating multi-step projects, and maintaining structured workflows in fast-paced, client-facing, and regulated environments. I’m highly organized and detail-driven, adept at managing timelines, documentation, onboarding processes, and cross-team coordination. I anticipate needs, maintain clear systems, and ensure onboarding to delivery projects run smoothly and on time. I also bring remote-work experience supporting Australian-based teams and a commitment to continuous process improvement.
Skills
Experience Level
Expert
Expert
Work Experience
System Support Analyst at Taskmate VA
June 1, 2025 - PresentCoordinated operational projects by tracking tasks, timelines, and deliverables using Jira, ensuring visibility and accountability across teams. Maintained and organized 1,000+ operational and compliance documents, improving retrieval speed, audit readiness, and process clarity. Prepared SOPs, internal documentation, and reference materials to support leadership decision-making and onboarding. Scheduled meetings, prepared agendas, captured action-focused notes, and followed up on tasks to ensure deadlines were met. Identified workflow gaps and supported the implementation of improved processes to reduce delays and rework.
Operations & Document Workflow Specialist at Pulse Mining Systems
November 1, 2021 - July 1, 2024Supported project and operational coordination in a regulated environment by managing documentation, timelines, and internal workflows. Maintained structured systems for onboarding materials, operational records, and internal procedures. Coordinated documentation updates across stakeholders during system rollouts and process changes. Conducted quality checks to ensure compliance, completeness, and accuracy of records. Reduced duplication and manual handling through improved document structure and workflow processes.
Executive Assistant at Ginormous B2B Marketing
September 1, 2017 - May 1, 2021Provided day-to-day administrative and executive support including inbox, calendar, and meeting management. Prepared reports, presentations, and internal reference materials for leadership. Coordinated cross-functional teams to ensure project milestones were completed on time. Developed and implemented SOPs that improved workflow efficiency by 25%.
Education
Qualifications
Industry Experience
Professional Services, Agriculture & Mining, Manufacturing, Consumer Goods
Skills
Experience Level
Expert
Expert
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager today.