I am a dedicated and adaptable professional who thrives in dynamic environments. With strong communication skills in both English and Arabic, I enjoy building meaningful connections with people of all ages and backgrounds. I am passionate about continuous learning, and I embrace every challenge as an opportunity to grow, improve, and deliver results. I aim to be a reliable team member others can trust—bringing the same teamwork, perseverance, and discipline I apply to sports into the workplace. I turn creative vision into measurable marketing impact through integrated campaigns, event planning, and content production supported by analytics and modern tools.

Hamzeh Ebzakh

I am a dedicated and adaptable professional who thrives in dynamic environments. With strong communication skills in both English and Arabic, I enjoy building meaningful connections with people of all ages and backgrounds. I am passionate about continuous learning, and I embrace every challenge as an opportunity to grow, improve, and deliver results. I aim to be a reliable team member others can trust—bringing the same teamwork, perseverance, and discipline I apply to sports into the workplace. I turn creative vision into measurable marketing impact through integrated campaigns, event planning, and content production supported by analytics and modern tools.

Available to hire

I am a dedicated and adaptable professional who thrives in dynamic environments. With strong communication skills in both English and Arabic, I enjoy building meaningful connections with people of all ages and backgrounds. I am passionate about continuous learning, and I embrace every challenge as an opportunity to grow, improve, and deliver results.

I aim to be a reliable team member others can trust—bringing the same teamwork, perseverance, and discipline I apply to sports into the workplace. I turn creative vision into measurable marketing impact through integrated campaigns, event planning, and content production supported by analytics and modern tools.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Advanced

Work Experience

Marketing Executive at Siniora Food Industries
September 1, 2024 - Present
Spearheaded integrated marketing campaigns across digital and traditional channels to drive brand awareness and sales growth. Developed and executed social media strategies for product launches, sponsorships, and key account activations, coordinating content with the digital team. Directed the creation of AI-generated visuals, packaging mockups, and promotional materials to support campaigns and trade marketing. Planned and managed events such as product launches, festivals, and trade shows, aligning cross-functional teams and key partners. Generated sales visibility reports and market studies to inform decisions and identify growth opportunities. Coordinated activities across production, marketing, and sales to ensure successful execution, while managing budgets and timelines.
Moderator (Content Moderator) at Concentrix Webhelp
September 1, 2023 - September 1, 2024
Reviewed, categorized, and moderated content to ensure compliance with client requirements and business strategies. Ensured alignment with established guidelines through careful checking processes and accurate content handling.
Marketing Specialist at infinix mobile
February 1, 2022 - January 31, 2023
Led the conceptualization and execution of POSM (point-of-sale materials) campaigns to enhance brand visibility at retail outlets, ensuring consistency in branding and messaging. Implemented quality assurance and quality control measures in collaboration with production and manufacturing teams. Orchestrated impactful mobile device launch events using fan engagement and experiential concepts. Spearheaded creative ideation for promotions and activations to drive engagement and differentiation. Coordinated with sales, product management, and creative agencies to align initiatives with business objectives.
Marketing Officer at Al-Moasron Group (نورصاعملا ةعومجم)
September 1, 2021 - March 31, 2022
Led strategic rebranding for bread products, including refreshed identity, messaging, and visual assets aligned to target audiences. Implemented quality control measures and process improvements to enhance taste, freshness, and consistency while adhering to regulations. Crafted marketing strategies and campaigns communicating product improvements and value propositions via traditional and digital channels. Identified market expansion opportunities through research and consumer trend analysis. Coordinated with internal and external stakeholders (production, sales, distribution, agencies, suppliers) to ensure seamless execution of marketing programs.
Customer Service Sales Specialist at Orange
July 1, 2020 - September 30, 2021
Provided customer relationship management by addressing inquiries, resolving issues, and anticipating customer needs across touchpoints. Supported sales revenue growth by identifying upselling and cross-selling opportunities. Delivered multichannel customer support through phone, email, chat, and social media. Monitored KPIs including customer satisfaction and service level agreements and contributed to continuous improvement. Collected customer feedback and market insights to inform internal stakeholders for product and service enhancements.
Loss Prevention Officer at St. Regis Hotels & Resorts
February 1, 2019 - July 1, 2020
Implemented security protocols and risk mitigation strategies to protect hotel premises and maintain a safe environment. Responded to incidents and emergencies, conducted investigations, gathered evidence, and implemented corrective actions. Ensured policy compliance and delivered security awareness training. Coordinated with cross-functional teams and external law enforcement agencies. Used surveillance technology and analytics to monitor trends, analyze incident data, and improve loss prevention strategies.
Performer (Extra / Film Performer) at Star Wars (Wadi Rum production)
October 1, 2018 - December 31, 2018
Contributed as a performer for the Star Wars franchise in 'Star Wars: The Time War', filming in Wadi Rum, Jordan. Embodied characters as part of the collaborative filmmaking process, gaining set experience in a production environment.
Promotions Specialist at Between the Lines Promotions
January 1, 2015 - January 1, 2017
Managed promotional campaigns to boost Samsung brand visibility and product awareness. Conducted market research and analysis to identify trends and consumer preferences to inform promotions. Implemented performance tracking and post-campaign analysis to improve effectiveness. Developed promotional content including digital assets, advertising materials, and experiential activations. Coordinated with retail channels, agencies, and vendors to ensure aligned and seamless execution.

Education

Marketing at University of Petra
January 1, 2014 - January 1, 2018
High School Diploma, Literary Specialization at Al Ain High School
January 1, 2011 - January 1, 2012

Qualifications

Traditional and Online Distribution and Ethics in the Marketing Mix
January 11, 2030 - July 18, 2026
Advanced Google Analytics
January 11, 2030 - July 18, 2026
Digital Opportunities
January 11, 2030 - July 18, 2026
Building a Digital Market via Websites and Email
January 11, 2030 - July 18, 2026
AI Content & Video Generation (training certificate)
January 11, 2030 - July 18, 2026
Social Worker Training Certificate
January 11, 2030 - July 18, 2026

Industry Experience

Consumer Goods, Media & Entertainment, Retail, Professional Services