Game - Sales Assistant at GAME

Gained valuable knowledge on customer service including warranties and contracts for specific items and handling returns policies. Provided great customer service by helping people find the right products and providing important information for more expensive products. Handled deliveries and stock for the shop floor and stockroom and respectfully handled difficult situations with customers.

HMV - Sales Assistant at HMV

Gained valuable skills in retail and customer service. Provided excellent service to customers and ensured the best shopping experience. Monitored stockroom standards and ensured the right product assortment on the floor. Attended to deliveries within the day of arrival and diplomatically handled complaints and critical situations with customers and colleagues.

Seasonal Sales Assistant at HMV (Liverpool)

Gained practical retail and customer service experience during seasonal peak periods. Assisted customers with product questions, managed stock displays, supported deliveries on the shop floor, and helped maintain stockroom standards and order accuracy while handling inquiries professionally.