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I am a systems and data professional with a background in GIS, data analysis, and IT support. I have completed a Graduate Certificate in Data Science and ongoing studies, and I aim to blend technical skills with business insight to deliver practical solutions. I enjoy collaborating with stakeholders, building dashboards, automating processes, and creating clear documentation to enable teams to work cohesively.…I am a systems and data professional with a background in GIS, data analysis, and IT support. I have completed a Graduate Certificate in Data Science and ongoing studies, and I aim to blend technical skills with business insight to deliver practical solutions. I enjoy collaborating with stakeholders, building dashboards, automating processes, and creating clear documentation to enable teams to work cohesively.

Sue Harmer

Data Scientist, Data Analyst, Data Visualizer

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I am a systems and data professional with a background in GIS, data analysis, and IT support. I have completed a Graduate Certificate in Data Science and ongoing studies, and I aim to blend technical skills with business insight to deliver practical solutions. I enjoy collaborating with stakeholders, building dashboards, automating processes, and creating clear documentation to enable teams to work cohesively.…I am a systems and data professional with a background in GIS, data analysis, and IT support. I have completed a Graduate Certificate in Data Science and ongoing studies, and I aim to blend technical skills with business insight to deliver practical solutions. I enjoy collaborating with stakeholders, building dashboards, automating processes, and creating clear documentation to enable teams to work cohesively.

Available to hire

I am a systems and data professional with a background in GIS, data analysis, and IT support. I have completed a Graduate Certificate in Data Science and ongoing studies, and I aim to blend technical skills with business insight to deliver practical solutions.

I enjoy collaborating with stakeholders, building dashboards, automating processes, and creating clear documentation to enable teams to work cohesively.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Systems Analyst (Acting) at Logan City Council

September 1, 2016 - Present

Identified issues, scoped parameters and resources; liaised with stakeholders; sourced resources and implemented solutions to improve GIS and RM Admin systems; led data and process improvements.

Culture Leader (Acting) at Logan City Council

October 1, 2022 - Present

Participated in Roadmap workshops, scheduled regular meetings, created Terms of Reference, and guided groups to deliver on roadmap items and action plans.

Application Analyst (Acting) at Logan City Council

July 1, 2022 - February 28, 2023

Implemented changes efficiently, maintained Cherwell automations, Pathway/ePathway updates, and supported vendor management; delivered dashboards and GIS initiatives.

GIS Analyst (Acting) at Logan City Council

October 1, 2021 - July 31, 2022

Organised GIS Power Users meetings, updated GIS layers and geodatabases, automated Python scripts, and supported GIS system upgrades (GDA94 to GDA2020).

Application Support Officer at Logan City Council

March 1, 2018 - February 28, 2021

Supported Pathway, SharePoint, Cherwell and DM; executed SQL to manage dashboards; educated intranet editors and maintained CMDB.

Web Support Officer (Acting) at Logan City Council

October 1, 2017 - March 31, 2018

Created and managed SharePoint sites, troubleshooted workflows, and maintained intranet content and site settings.

Desktop Support at Logan City Council

September 1, 2016 - October 31, 2017

Provided onsite support across multiple sites, built machines via SCCM, and updated the CMDB for new/moved equipment.

Service Desk Analyst at SureBridge IT

August 1, 2015 - August 31, 2016

Supported multiple clients across Windows environments; performed backups checks; deployed computers and software via SCCM.

Service Centre / Desktop Support / Travel Show at Flight Centre

July 1, 2010 - July 31, 2015

Applied structured problem-solving to resolve issues; communicated effectively with technical and non-technical staff; managed Active Directory and Citrix environments.