Available to hire
I am a hard-working individual adept at handling a wide variety of tasks. I manage simultaneous needs with good decision-making and multitasking skills. I am familiar with standard office practices, accounting support, and customer service. I have experience managing and caring for a variety of animals, ensuring their well-being and safety, and providing daily walks, feedings, and playtime to create a positive and stimulating environment.
Throughout my diverse work experience, I have developed strong communication and customer rapport skills, effectively assisting customers with product inquiries and concerns. I have also been involved in training new team members on customer service best practices and company policies, always aiming to maintain a high level of customer satisfaction.
Language
French
Advanced
Work Experience
Advisor at Matador Patrol California State University Northridge Police Services
December 1, 2021 - August 15, 2025Assisted with the creation of crime scene evidence rooms for criminal cases. Oversaw crime scene security and evidence preservation for CSI team. Assigned zones based on personnel strengths, forecasted needs, and special events. Promoted community trust by interacting positively with the general public. Monitored patrol ship performance and corrected deficiencies. Served as advisor of team.
Teacher's Assistant at Hey Tutor
June 1, 2021 - August 15, 2025Assisted teachers with instruction and provided clerical support for diverse needs. Distributed classroom materials and supplies such as pencils, paper, and art materials. Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts. Maintained organized and clean classrooms and play areas. Supervised children and participated with children in activities. Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors. Cleaned and organized classrooms, materials, and supplies. Helped students master learning concepts through one-on-one and small group tutoring.
Food Stand Attendant at Universal Studios Hollywood
October 1, 2019 - August 15, 2025Worked at various locations and interacted with customers to understand needs and provide quality service. Increased customer satisfaction by resolving issues with products. Operated as cashier and kept store stocked with fresh products at all times.
Host/Busser at California Pizza Kitchen
October 1, 2019 - August 15, 2025Cleared tables to maintain high turnover rate and minimize wait times. Restocked condiments and drink station supplies to maintain customer satisfaction. Verified adequate levels of supplies such as linens and trays and restocked low items. Assisted teammates by helping with various tasks to support team and provide customer service. Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters. Greeted customers to seat patrons at tables according to availability and customer preferences. Cleared, cleaned and sanitized booth and chair cushions and tables.
Cast Member at Chuck E. Cheese
May 1, 2016 - August 15, 2025Assisted at Kid Check Station to ensure family safety. Maintained cleanliness in store on a consistent basis. Performed cashier duties, including taking food orders and operating cash register. Performed daily shows in costume.
Crew Member at Peet's Coffee & Tea
May 1, 2016 - August 15, 2025Provided excellent customer service. Processed drink orders ranging from basic to complex quickly and efficiently. Maintained cleanliness in store on a consistent basis. Responsible for maintaining supplies and restocking as necessary. Collaborated with team members to complete efficient work tasks.
Pet Sitter at Sitter4paws
October 1, 2023 - August 15, 2025Managed and cared for a variety of animals, ensuring their well-being and safety. Provided daily walks, feedings, and playtime for pets, creating a positive and stimulating environment.
Phoner Representative/Banner Crew at IBEW Local 11
March 1, 2013 - August 15, 2025Handled inbound and outbound phone calls to assist customers with product inquiries and concerns. Maintained a high level of customer satisfaction through effective communication and problem-solving skills. Assisted in training new team members on customer service best practices and company policies.
Education
Associate of Arts at Pasadena City College
August 1, 2013 - January 1, 2020High School Diploma at Monrovia High School
August 1, 2008 - June 1, 2012Qualifications
Industry Experience
Education, Retail, Consumer Goods, Travel & Hospitality, Other
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