I am Syed Hassan Ali Shah, a Karachi-based Film, Media & Production student pursuing a BA with a strong interest in production, coordination, and storytelling. I enjoy turning creative ideas into structured projects and collaborating with diverse teams in fast-paced environments. Alongside my studies, I have gained hands-on experience in customer support at Ibex Global Solutions, where I delivered real-time assistance, communicated clearly with clients, and maintained high service standards under pressure. I have also supported film and television productions through scheduling, planning, and on-set coordination, developing strong organizational, communication, and problem-solving skills. I am eager to apply my creativity, production experience, and teamwork abilities to production, game operations, or creative coordination roles, and to continue growing within a collaborative and dynamic team.

Syed Hassan Ali Shah

I am Syed Hassan Ali Shah, a Karachi-based Film, Media & Production student pursuing a BA with a strong interest in production, coordination, and storytelling. I enjoy turning creative ideas into structured projects and collaborating with diverse teams in fast-paced environments. Alongside my studies, I have gained hands-on experience in customer support at Ibex Global Solutions, where I delivered real-time assistance, communicated clearly with clients, and maintained high service standards under pressure. I have also supported film and television productions through scheduling, planning, and on-set coordination, developing strong organizational, communication, and problem-solving skills. I am eager to apply my creativity, production experience, and teamwork abilities to production, game operations, or creative coordination roles, and to continue growing within a collaborative and dynamic team.

Available to hire

I am Syed Hassan Ali Shah, a Karachi-based Film, Media & Production student pursuing a BA with a strong interest in production, coordination, and storytelling. I enjoy turning creative ideas into structured projects and collaborating with diverse teams in fast-paced environments.

Alongside my studies, I have gained hands-on experience in customer support at Ibex Global Solutions, where I delivered real-time assistance, communicated clearly with clients, and maintained high service standards under pressure. I have also supported film and television productions through scheduling, planning, and on-set coordination, developing strong organizational, communication, and problem-solving skills.

I am eager to apply my creativity, production experience, and teamwork abilities to production, game operations, or creative coordination roles, and to continue growing within a collaborative and dynamic team.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Urdu
Fluent
English
Advanced

Work Experience

Customer Service Specialist at Ibex Global Solutions (Walmart Project)
November 1, 2023 - April 30, 2024
Provided real-time customer support through live chats, addressing inquiries and resolving issues efficiently. Maintained high customer satisfaction, including a full week of 20+ positive reviews with zero dissatisfaction. Managed multiple chat interactions simultaneously while meeting response time and quality benchmarks. Ensured accurate documented customer interactions and followed company procedures. Collaborated with team members to achieve KPIs related to resolution rate, customer satisfaction, and communication quality.
Assistant Director Intern at Big Bang Entertainment (Production house for ARY Digital)
January 1, 2026 - Present
Assist the Assistant Director in the execution of the daily shooting schedule. Help manage background actors/extras, including call times, movement, and set discipline. Support on-set coordination between departments (camera, art, sound, wardrobe, locations). Help maintain set order and safety, ensuring crew readiness.
Assistant Director Intern at Big Bang Entertainment
January 1, 2026 - Present
Assisting the assistant director in the execution of the daily shooting schedule. Manage background actors/extras, including call times, movement, and set discipline. Coordinate with departments (camera, art, sound, wardrobe, locations) for smooth on-set operations. Maintain set order and safety, ensure crew readiness before takes, assist with lock-ups and crowd control during shooting. Deliver call sheets, sides, and production paperwork to cast and crew; communicate director and AD instructions clearly to relevant departments; track scene progress and report updates to the AD team.
Site Engineer at Limit Construct Ltd
June 1, 2023 - December 31, 2023
Supervised day-to-day construction activities and ensured adherence to project timelines. Coordinated with labor teams, contractors, and suppliers to maintain workflow efficiency. Managed material usage, stock levels, and basic reporting tasks. Ensured compliance with safety protocols and proactively resolved on-site issues. Assisted in planning and daily task allocation to improve team productivity.

Education

BA in Film, Media & Production at AIMS University (Affiliated with Karachi University)
January 11, 2030 - January 26, 2026
BA in Film, Media & Production at AIM University (Affiliated with Karachi University)
January 11, 2030 - January 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Real Estate & Construction