HF

Hayes Francis

Available to hire

I’m a design-minded professional with experience spanning retail administration, education, and digital content creation.

About

I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients.

My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.

  • 3 years' experience
  • Joined October 2025

Industry experience

  • Retail
  • Education
  • Media & Entertainment
  • Software & Internet
  • Professional Services

Work experience· 8 roles

Assistant Language Teacher · Ueno High SchoolAug 2025 – Oct 2025 · 3 mos

Created engaging English lessons and delivered them clearly as the main teacher; empowered students to practice English through relevant topics and weekly club activities; revised exam questions with attention to detail and discussed corrections; introduced intercultural exchanges in a foreign working environment with colleagues and students.

Assistant Language Teacher - JET Programme · Ueno High SchoolAug 2025 – Oct 2025 · 3 mos

Created engaging lessons for students and executed them in a clear way to improve English speaking skills as the main teacher. Empowered students’ desire to practice English through relevant topics and games in weekly club activities. Provided attention to detail when revising exam questions and discussed corrections for exams comprehensively. Introduced a new culture in a foreign working environment and created intercultural exchanges with colleagues and students.

Retail & Administration Assistant · The Pool ShopDec 2023 – Oct 2025 · 1 yr 11 mos

Assisted in the complete update of business software including data exporting, system implementation, product creation and more. Maintained Shopify website for online orders, prices and updates and fixed user-experience inconveniences. Created an effective zone mapping system to increase efficiency for sorting daily jobs for the business owners. Designed aesthetic advertisements for social media channels and website and in-store promotional posters.

Retail & Administration Assistant · The Pool ShopJan 2023 – Oct 2025 · 2 yrs 10 mos
Facilities and Administration Assistant · St. Andrews on the TerraceDec 2022 – Oct 2025 · 2 yrs 11 mos
Website Assistant · Southern PlumbingNov 2022 – Oct 2025 · 3 yrs
Website Assistant · Southern PlumbingNov 2022 – Oct 2025 · 3 yrs
Facilities & Administration Assistant · St. Andrews on the TerraceJan 2022 – Oct 2025 · 3 yrs 10 mos

Education

Bachelor’s of Design Innovation · Victoria University of Wellington2030 – 2025
Bachelor’s of Design Innovation · Te Herenga Waka - Victoria University of Wellington2030 – 2025

Certifications and awards

Toastmasters2030 – 2025
Japanese Language Classes2030 – 2025
Toastmasters2030 – 2025
Japanese Language Classes2030 – 2025

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