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I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients. My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.…I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients. My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.

Hayes Francis

Designer, Graphic Designer, Web Designer, +1

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I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients. My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.…I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients. My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.

Available to hire

I’m a design-minded professional with experience spanning retail administration, education, and digital content creation. I enjoy turning busy, messy workflows into clear, efficient processes while keeping a friendly, collaborative tone with colleagues and clients.

My creative toolkit blends design thinking with hands-on experience in website updates, social media assets, and educational program support. I’m excited to apply my skills in design, branding, and communication to help teams shine.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Japanese

Beginner

Work Experience

Retail & Administration Assistant at The Pool Shop

January 1, 2023 - October 27, 2025

Assisted with business software updates, managed Shopify online orders, prices and updates; fixed user experience issues; created an effective zone mapping system to increase daily sorting efficiency for the business owners; designed aesthetic advertisements for social media and website; created in-store promotional posters.

Assistant Language Teacher at Ueno High School

August 25, 2025 - October 27, 2025

Created engaging English lessons and delivered them clearly as the main teacher; empowered students to practice English through relevant topics and weekly club activities; revised exam questions with attention to detail and discussed corrections; introduced intercultural exchanges in a foreign working environment with colleagues and students.

Website Assistant at Southern Plumbing

November 1, 2022 - October 27, 2025

Generated unique social media posts and managed weekly scheduling; optimized website pages for business aesthetics; updated plugins to improve Search Engine Optimization and increase site speed and performance.

Facilities & Administration Assistant at St. Andrews on the Terrace

January 1, 2022 - October 27, 2025

Revised the weekly Order of Service booklet through editing text and layout; provided weekly content uploads, news posts and links on to the website for user access; edited weekly newsletters and sent in on-time to subscribers; answered phone calls, emails and other correspondence to customers booking rooms and assisted with facility needs as necessary.

Retail & Administration Assistant at The Pool Shop

December 31, 2023 - October 27, 2025

Assisted in the complete update of business software including data exporting, system implementation, product creation and more. Maintained Shopify website for online orders, prices and updates and fixed user-experience inconveniences. Created an effective zone mapping system to increase efficiency for sorting daily jobs for the business owners. Designed aesthetic advertisements for social media channels and website and in-store promotional posters.

Assistant Language Teacher - JET Programme at Ueno High School

August 1, 2025 - October 27, 2025

Created engaging lessons for students and executed them in a clear way to improve English speaking skills as the main teacher. Empowered students’ desire to practice English through relevant topics and games in weekly club activities. Provided attention to detail when revising exam questions and discussed corrections for exams comprehensively. Introduced a new culture in a foreign working environment and created intercultural exchanges with colleagues and students.

Website Assistant at Southern Plumbing

November 1, 2022 - October 27, 2025

Generated unique social media posts and managed weekly scheduling to increase online outreach. Optimized and generated sleek website pages to suit business aesthetics through design such as composition, text and colour. Updated website plugins to increase search engine optimization and increase website speed and performance.

Facilities and Administration Assistant at St. Andrews on the Terrace

December 31, 2022 - October 27, 2025

Revised the weekly Order of Service booklet through editing text, formatting content and layout of pages to be ready for printing. Provided weekly content uploads, news posts and links on to website for user access. Responsible for editing weekly newsletter with correct information and sending it on-time to subscribers. Answered phone calls, emails and other correspondence to customers booking rooms and assisted with facility needs as necessary.