I have developed experience in customer service, sales, and content management in fast-paced settings. I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.…

Héctor Martínez Falguera

I have developed experience in customer service, sales, and content management in fast-paced settings. I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.…

Available to hire

I have developed experience in customer service, sales, and content management in fast-paced settings.

I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.

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Skills

Experience Level

Language

English
Fluent
German
Beginner
Spanish; Castilian
Fluent

Work Experience

Sales Assistant at Zara
December 31, 2025 - October 12, 2025
Marketing graduate experience with a focus on personalised customer service in a dynamic environment. Strengthened communication skills and incident resolution.
Sales Assistant at JD Sports
December 31, 2024 - October 12, 2025
Commercial advising and support in product launch campaigns. Coordination with store teams and daily operations.
Sales Assistant (Intern) at Forum Sport
May 31, 2019 - October 12, 2025
Assisted in customer support, inventory organization and store logistics.
Intern - Customer Support / Inventory & Store Logistics at Forum Sport
May 1, 2019 - October 12, 2025
Assisted in customer support, inventory organization and store logistics.
Sales Assistant at Forum Sport
May 1, 2019 - October 13, 2025
Assisted in customer support, inventory organization and store logistics.
Sales Assistant at ZARA
January 1, 2023 - Present
Personalized customer service in a dynamic environment. Strengthened communication skills and incident resolution.
Sales Assistant at JD Sports
January 1, 2024 - October 13, 2025
Commercial advising and support in product launch campaigns. Coordination with store teams and daily operations.

Education

Bachelor's in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 31, 2023
Bachelor's in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020
Bachelor's degree in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 1, 2023
Bachelor's degree in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020
Bachelor's in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 1, 2023
Bachelor's in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020

Qualifications

Bachelor's in Video Game Design
September 1, 2020 - May 31, 2023
Bachelor's in Marketing and Commerce
September 1, 2018 - June 1, 2020

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Software & Internet, Gaming

Skills

Experience Level