I have developed experience in customer service, sales, and content management in fast-paced settings. I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.…

Héctor Martínez Falguera

I have developed experience in customer service, sales, and content management in fast-paced settings. I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.…

Available to hire

I have developed experience in customer service, sales, and content management in fast-paced settings.

I am proactive, organized, and analytical, and I enjoy working in multicultural teams with an international mindset.

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Skills

Experience Level

Language

English
Fluent
German
Beginner
Spanish; Castilian
Fluent

Work Experience

Sales Assistant at Zara
December 31, 2025 - October 12, 2025
Marketing graduate experience with a focus on personalised customer service in a dynamic environment. Strengthened communication skills and incident resolution.
Sales Assistant at JD Sports
December 31, 2024 - October 12, 2025
Commercial advising and support in product launch campaigns. Coordination with store teams and daily operations.
Sales Assistant at JD Sports
January 1, 2024 - October 13, 2025
Commercial advising and support in product launch campaigns. Coordination with store teams and daily operations.
Sales Assistant at ZARA
January 1, 2023 - Present
Personalized customer service in a dynamic environment. Strengthened communication skills and incident resolution.
Sales Assistant (Intern) at Forum Sport
May 31, 2019 - October 12, 2025
Assisted in customer support, inventory organization and store logistics.
Sales Assistant at Forum Sport
May 1, 2019 - October 13, 2025
Assisted in customer support, inventory organization and store logistics.
Intern - Customer Support / Inventory & Store Logistics at Forum Sport
May 1, 2019 - October 12, 2025
Assisted in customer support, inventory organization and store logistics.

Education

Bachelor's in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 31, 2023
Bachelor's in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020
Bachelor's degree in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 1, 2023
Bachelor's degree in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020
Bachelor's in Video Game Design at Crea Navarra Design School
September 1, 2020 - May 1, 2023
Bachelor's in Marketing and Commerce at Centro Politécnico Carlos III
September 1, 2018 - June 1, 2020

Qualifications

Bachelor's in Video Game Design
September 1, 2020 - May 31, 2023
Bachelor's in Marketing and Commerce
September 1, 2018 - June 1, 2020

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Software & Internet, Gaming

Skills

Experience Level