Available to hire
Hi, I’m Karleen Santiago, a creative director and brand storyteller passionate about building cohesive cross-channel experiences. I specialize in crafting engaging content, leading multidisciplinary teams, and partnering with brands to tell stories that resonate with Gen Z and beyond.
I’m energized by collaboration, culture, and turning ideas into visuals that drive growth and community.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Creative Director / Social Media Lead at Reach
September 1, 2022 - October 20, 2025Led a cross-channel brand storytelling and social strategy across TikTok, Instagram, YouTube, and Facebook for Reach, building platform-specific engagement that increased reach and follower quality. Developed and executed end-to-end campaigns, from ideation to launch, including scripting, filming, and editing of short-form content that connected with Gen Z and Millennials through cultural relevance and storytelling. Directed creative campaigns, events, and collaborations, coordinating a 15+ person team across design, photography, video, and social media. Forged partnerships with national brands such as Starbucks, West Elm, and Shari’s Berries to create sponsored campaigns that broadened audience reach and elevated brand perception. Tracked performance metrics using engagement data and iterated content strategy to optimize reach, engagement, and conversion. Comfortable appearing on camera and directing talent or freelancers to deliver on-brand performances. Also led operational duties
Education
Qualifications
Industry Experience
Media & Entertainment, Professional Services
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