Product designer with a focus on complex, data-rich B2B SaaS and AI-powered products. I work across the full design process, from early discovery to developer-ready specs, and like working closely with engineers and product to ship. Track record of measurable impact: 25% task-success lift, 30% faster delivery, 50% navigation efficiency gains.

Haley Kim

Product designer with a focus on complex, data-rich B2B SaaS and AI-powered products. I work across the full design process, from early discovery to developer-ready specs, and like working closely with engineers and product to ship. Track record of measurable impact: 25% task-success lift, 30% faster delivery, 50% navigation efficiency gains.

Available to hire

Product designer with a focus on complex, data-rich B2B SaaS and AI-powered products. I work across the full design process, from early discovery to developer-ready specs, and like working closely with engineers and product to ship.

Track record of measurable impact: 25% task-success lift, 30% faster delivery, 50% navigation efficiency gains.

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Work Experience

Product Designer at Prompt.io
August 1, 2025 - Present
Led end-to-end redesign of Spark (B2B SaaS messaging platform); shipped 3 major features with 1–2 week design-to-handoff cycles across Homepage, Navigation, and Broadcast systems. Modeled delivery states, error thresholds, and queue health to reduce silent failures and enable real-time intervention. Collaborated with product and engineering in a rapid AI build loop; prototyped flows in Figma and ran vibe-coded experiments to test interaction models, then formalized scalable components. Built Spark Core Tokens v1 (semantic color system, interaction states, WCAG-compliant foundations). Ran discovery and usability testing to restructure IA across data-rich operator interfaces.
Product Designer at Microsoft
January 1, 2025 - June 1, 2025
Designed an AI-powered access management experience in Microsoft Teams; translated Copilot capabilities into permission audit workflows and risk dashboards; usability testing showed 25% task success improvement. Conducted user research to surface workflow gaps in enterprise admin flows, shaping AI feature prioritization on the roadmap.
UX Researcher at GitHub
January 1, 2024 - March 1, 2024
Led end-to-end research on GitHub’s Pull Request redesign; designed and ran a mixed-methods plan (impression tests, task analysis, interviews) that uncovered 10 actionable insights and 6 accessibility issues, resulting in 3 prioritized design recommendations adopted by the team.
Product Design Intern at Ricoh USA
June 1, 2024 - December 1, 2024
Designed and launched an MVP for a secure B2B SaaS outbound communication platform; led flows, component design, and handoff in close collaboration with engineering, reducing estimated delivery time by 30%. Overhauled the core mail management workflow through a full UX audit and 6 structured usability tests, eliminating navigation dead-ends and cutting task time by 50%. Expanded the design system with 8 reusable WCAG-compliant components.
Product Design Intern at Rightbrain Consulting
May 1, 2023 - July 1, 2023
Shaped UX strategy for Samsung’s mental health app across Android and smartwatch; translated qualitative research and workshop insights into design recommendations adopted by the internal product team.

Education

Master of Science in Human Centered Design & Engineering at University of Washington
January 1, 2023 - January 1, 2025
Bachelor of Science in Media and Mass Communications at Yonsei University
January 1, 2015 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Software & Internet, Professional Services