I am a customer-focused professional with experience working as a Customer Agent at the Internal Revenue Department. In this role, I handled a high volume of customer enquiries via phone and email, providing clear and accurate information related to taxation while maintaining strict confidentiality and professionalism. I was responsible for issuing tax returns and statements, processing cheques in line with internal procedures, and escalating complex cases to the appropriate departments for resolution. This experience has strengthened my communication skills, attention to detail, and ability to work efficiently in regulated, fast-paced environments.…I am a customer-focused professional with experience working as a Customer Agent at the Internal Revenue Department. In this role, I handled a high volume of customer enquiries via phone and email, providing clear and accurate information related to taxation while maintaining strict confidentiality and professionalism. I was responsible for issuing tax returns and statements, processing cheques in line with internal procedures, and escalating complex cases to the appropriate departments for resolution. This experience has strengthened my communication skills, attention to detail, and ability to work efficiently in regulated, fast-paced environments.WWWW…