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I’m genuine, warm, and friendly—enthusiastic and self-motivated with a positive, professional attitude toward life and work. I enjoy being part of a team and learning from senior colleagues to adapt to new skills and grow alongside others. I’m interested in meeting new people and taking on new challenges while maintaining high standards of service and reliability.…

Hope McIntosh

Graphic Designer, Designer, Event Visualizer

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I’m genuine, warm, and friendly—enthusiastic and self-motivated with a positive, professional attitude toward life and work. I enjoy being part of a team and learning from senior colleagues to adapt to new skills and grow alongside others. I’m interested in meeting new people and taking on new challenges while maintaining high standards of service and reliability.…

Available to hire

I’m genuine, warm, and friendly—enthusiastic and self-motivated with a positive, professional attitude toward life and work.

I enjoy being part of a team and learning from senior colleagues to adapt to new skills and grow alongside others. I’m interested in meeting new people and taking on new challenges while maintaining high standards of service and reliability.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Senior Waitress & Shift Manager at Giraffe

September 1, 2023 - Present

Worked as a senior waitress and shift manager, coordinating service flow and assisting with shift leadership while maintaining hospitality standards.

Senior Waitress & Duty Manager at Saxon & Parole

September 1, 2022 - February 1, 2023

Delivered high-quality guest service and supported duty management responsibilities. Ensured smooth service delivery during shifts and helped maintain team standards.

Senior Waitress at Parasol & Swing

September 1, 2021 - February 1, 2022

Served guests in a fast-paced hospitality environment, ensuring excellent customer experience through attentive service, professionalism, and reliable shift performance.

Senior Waitress / Duty Manager at Hello Beasty

September 1, 2020 - February 1, 2021

Provided front-of-house hospitality service as a senior waitress and later as duty manager. Supported day-to-day operations, maintained service standards, and assisted with coordination as needed during busy event and service periods.

Guest Services / Rapport (Nightcap Group) at Nightcap Group

November 1, 2019 - February 1, 2020

Supported guest services across venues, building relationships with clients and handling enquiries. Managed calls and email responses for clientele, creating bookings for events across multiple London hospitality venues. Coordinated reporting to multiple departments and worked alongside client reception to help ensure high standards of service and smooth event execution.