Available to hire
I am a technically trained but creatively inclined full-stack web developer with experience in HTML, CSS, JavaScript ES6, SQL, Git, GitHub, Heroku and Ruby on Rails. I recently graduated from Le Wagon Academy. I am trilingual, speaking Portuguese, Spanish and English fluently with an extensive track record in B2B and Customer Service.
My experience spans a range of people-focused industries including last-mile delivery, marketing, fintech sectors and financial analysis. A mix of initiative and strong people skills helps me deliver tasks and projects on schedule while communicating and supporting relevant internal teams. I take pride in leaving a lasting positive impression by delivering concise information and tackling challenges with determination, enthusiasm, and strategic thinking.
Skills
See more
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Portuguese
Fluent
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Customer Success Executive at Sedex Information Exchange Limited
September 1, 2022 - PresentSedex is a leading ethical trade service provider; helped improve working conditions in global supply chains and provided practical tools, services and a community to support responsible and sustainable business practice.
Ethical Trade Coordinator at Sedex Information Exchange Limited
August 1, 2023 - September 18, 2025Coordinated ethical trade initiatives and stakeholder collaboration to advance responsible business practices.
Member Services Executive at Sedex Information Exchange Limited
April 1, 2022 - September 18, 2025Delivered member services and supported internal departments to enhance customer experience and ensure value delivery.
Business Analyst at OTL Omega Telematics and Logistics Ltd
April 1, 2019 - September 18, 2025As part of the Group BI team, expanded and maintained the BI data warehouse model; ensured data quality and delivered insights through dashboards for operations, sales, finance and customer insights.
Operations Manager at OTL Omega Telematics and Logistics Ltd
April 1, 2018 - September 18, 2025Coordinated operational activities, planned daily operations, communicated with teams to meet delivery timelines, and managed budgeting and auditing.
Logistics Coordinator at OTL Omega Telematics and Logistics Ltd
December 1, 2017 - September 18, 2025Enforced on-site operational procedures, managed customer inquiries and orders by phone, sourced and coordinated with suppliers for transport, and planned routes to maximize efficiency and profitability.
Operations Supervisor at Omega Bikes Ltd
June 1, 2017 - September 18, 2025Checked required parts on job cards, ordered parts for both franchise and non-franchise vehicles, performed quality checks, and maintained a cached parts stock control system.
Senior Sales Manager at Hutchison 3G UK Ltd
November 1, 2017 - September 18, 2025Delivered personal sales targets, built rapport with customers, translated customer requests into solutions, implemented store standards and delivered exceptional customer service.
Freelance Graphic and Web Designer, Photographer at Self-Employed
September 1, 2015 - September 18, 2025Freelance graphic and web design and photography; managed client projects and delivered visuals.
Operations Supervisor at Starbucks Coffee Company
July 1, 2014 - September 18, 2025Directed work on the shop floor, ran shifts, led the store team and contributed to partner and customer experiences.
Member Services Executive at Sedex Information Exchange Limited
April 1, 2022 - October 27, 2025Supported member services and customer success initiatives for Sedex's ethical trade platform, assisting organizations with onboarding, issue resolution, and account administration while working with internal teams to improve user experiences and maintain high service standards.
Customer Success Executive at Sedex Information Exchange Limited
July 1, 2024 - October 27, 2025Led customer success activities, managed key accounts, and built dashboards to monitor usage and satisfaction, contributing to higher retention and product adoption across multiple partners.
Ethical Trade Coordinator at Sedex Information Exchange Limited
August 1, 2023 - October 27, 2025Coordinated ethical trade initiatives, supported compliance and supplier engagement, and collaborated with cross-functional teams to improve supply chain transparency.
Business Analyst at Omega Telematics and Logistics Ltd / OTL Group
April 1, 2019 - October 27, 2025Expanded and maintained the BI data warehouse model, ensuring a single source of truth used by analysts; monitored data quality and expanded reporting across operations, sales, finance and customer insights.
Operations Manager at Omega Telematics and Logistics Ltd / OTL Group
April 1, 2018 - October 27, 2025Coordinated daily operations, planned workloads and personnel to meet targets, and communicated with relevant teams to ensure delivery timeliness and process optimization.
Logistics Coordinator at Omega Telematics and Logistics Ltd / OTL Group
December 1, 2017 - October 27, 2025Enforced operational procedures to enhance logistics efficiency, managed customer inquiries and orders by phone, sourced and coordinated with suppliers for transportation.
Operations Supervisor at Omega Bikes Ltd
June 1, 2017 - October 27, 2025Checked parts required for vehicle repairs, ordered parts, maintained a stock control system and assisted in developing new market opportunities within parts trade.
Senior Sales Manager at Hutchison 3G UK Ltd
November 1, 2017 - October 27, 2025Delivered personal sales targets, built rapport with customers, translated requests into solutions, implemented good store standards, and delivered exceptional customer service and operational best practices.
Freelance Graphic and Web Designer, Photographer at Self-employed
September 1, 2015 - October 27, 2025Provided freelance graphic design and web design services, delivering branding collateral, websites and photography for diverse clients.
Operations Supervisor at Starbucks Coffee Company
July 1, 2014 - October 27, 2025Directed store floor operations, ran shifts, led the store team, and contributed to engaging experiences for partners and customers.
Education
Full-Stack Web Development (24 weeks, part-time intensive bootcamp) at Le Wagon
January 1, 2024 - July 1, 2024Level 3 Diploma in Fitness Instruction & Personal Training at Premier Training International
January 1, 2015 - January 1, 2015BTEC National Certificate for IT Practitioners (IT & Business) – Level 3 at South Thames College
January 1, 2008 - January 1, 2011BTEC First Diploma for ICT Practitioners – Level 2 at Wimbledon College
January 1, 2007 - January 1, 2008A-LEVEL (Mathematics, Spanish, Theory) at Elliott School / ARK Putney Academy
January 1, 2006 - January 1, 2007GCSEs (Mathematics, English, Spanish, Portuguese) at Elliott School / ARK Putney Academy
January 11, 2030 - September 18, 2025BTEC National Certificate for IT Practitioners (IT & Business) – Level 3 at South Thames College
January 1, 2008 - January 1, 2011BTEC First Diploma For ICT Practitioners – Level 2 at Wimbledon College
January 1, 2007 - January 1, 2008A-LEVELs (Mathematics, Spanish, Theory) at Elliott School
January 1, 2007 - January 1, 2008GCSEs (Mathematics, English, Spanish, Portuguese) at Wimbledon College
January 1, 2006 - January 1, 2007Qualifications
Level 3 Diploma in Fitness Instruction & Personal Training
January 1, 2015 - January 1, 2015BTEC National Certificate for IT Practitioners (IT & Business) – Level 3
January 1, 2008 - January 1, 2011BTEC First Diploma for ICT Practitioners – Level 2
January 1, 2007 - January 1, 2008A-LEVEL (Mathematics, Spanish, Theory)
January 1, 2006 - January 1, 2007GCSEs (Mathematics, English, Spanish, Portuguese)
January 11, 2030 - September 18, 2025BTEC National Certificate for IT Practitioners (IT & Business) – Level 3
January 1, 2008 - January 1, 2011BTEC First Diploma For ICT Practitioners – Level 2
January 1, 2007 - January 1, 2008A-LEVELs (Mathematics, Spanish, Theory)
January 1, 2007 - January 1, 2008GCSEs (Mathematics, English, Spanish, Portuguese)
January 1, 2006 - January 1, 2007Industry Experience
Software & Internet, Transportation & Logistics, Professional Services, Financial Services, Retail
Skills
See more
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Hire a Full Stack Developer
We have the best full stack developer experts on Twine. Hire a full stack developer in London today.