Mail Screening Supervisor, Environmental Coordinator & Equality Ambassador at Royal Mail – Aberdeen

Supported the Team Leader in managing environmental compliance and sustainability data collection. Compiled, analysed, and presented environmental and operational data using Microsoft Excel and PowerPoint, producing detailed reports for management. Created and maintained procedural documents and spreadsheets tracking performance, waste reduction, and resource efficiency metrics. Served as an Equality Ambassador, representing Aberdeen within the wider Royal Mail network to promote diversity, inclusion, and equal opportunity in the workplace. Collaborated with multiple sites to share best practices and implement inclusive workplace initiatives. Drafted documentation using Microsoft Word and coordinated interdepartmental communication via Outlook. Learned and implemented new systems independently to improve workflow accuracy and reporting efficiency. Supervised a team of 10+ in mail screening operations, ensuring compliance with Royal Mail’s strict security and documentation standards.