Available to hire
I’m Anthony Anaya, a Sound Engineer with hands-on training from the Los Angeles Film School. I have deep knowledge of industry-standard tools including Pro Tools, Logic Pro, and Ableton, and I’m passionate about live sound mixing, studio recording, and audio post-production.
I bring a strong background in customer service and technical troubleshooting, a detail-oriented approach, and a commitment to delivering high-quality audio experiences. I work well on both Windows and Mac, and I adapt quickly to new gear and software. I’m ready to contribute technical expertise and creative problem-solving in dynamic studio or live environments.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Intermediate
Work Experience
Package Handler at UPS
December 31, 2009 - September 26, 2025Prepared pallets of boxes for easy transportation between customer and storage locations. Loaded package containers onto forklifts and transported into packaging areas. Documented warehouse stock daily and reported inventory totals to supervisor. Removed debris and hazardous materials from packing area to avoid contamination. Handled inventory control and cycle counting procedures. Used hand-held scanners and physical logs to accurately track item movements. Assembled, sealed and loaded packages into correct trucks. Followed verbal and written instructions to properly move and ship products. Removed jams and unblocked conveyor system to maintain flow of goods. Delivered updates on anticipated task completion times.
Accessory Sales at Frys
December 31, 2013 - September 26, 2025Prepared merchandise for sales floor by pricing or tagging. Helped customers locate products and checked store system for merchandise at other sites. Engaged with customers to build rapport and loyalty. Fulfilled orders and sourced products to meet rigorous customer delivery schedules. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Recommended accessories and complementary purchases to boost revenue. Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line. Enhanced product presentation and promotional material displays, working alongside retail representatives. Solved customer challenges by offering relevant products and services. Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers. Increased sales by offering advice on purchases and promo
Customer Service Representative at Newegg
December 31, 2019 - September 26, 2025Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Provided primary customer support to internal and external customers. Answered customer telephone calls promptly to avoid on-hold wait times. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Recommended products to customers, thoroughly explaining details. Answered product and service questions, suggesting other offerings to attract potential customers. Offered advice and assistance to customers, paying attention to special needs or wants. Recorded account information to open new customer accounts. Developed and updated databases to handle customer data. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creatin
Package Handler at UPS
December 31, 2009 - September 26, 2025Prepared pallets of boxes for efficient transport, loaded containers onto forklifts, maintained accurate warehouse stock, removed debris and hazards to ensure safety, and followed verbal and written instructions to move and ship products. Assisted with conveyor jams and delivered task completion updates.
Accessory Sales at Frys Electronics
December 31, 2013 - September 26, 2025Prepared merchandise for sales floor by pricing and tagging; assisted customers in locating products; managed orders and sourced items to meet delivery schedules; maintained calm demeanor in high-stress situations and enhanced product displays.
Customer Service Representative at Newegg
December 31, 2019 - September 26, 2025Provided primary customer support, answered calls promptly, used troubleshooting resources to resolve issues, recommended products, opened and updated customer accounts, and collaborated with sales to resolve item issues and manage inventory.
Customer Service Representative at Newegg
January 1, 2019 - January 1, 2019Provided Tier 1 support, resolved 50+ issues weekly, achieved 90% first-contact resolution, upsold products, increasing cross-sell revenue by 10%, created 20+ accounts daily with 100% data accuracy, used CRM systems, contributed to 95% positive feedback, reduced resolution time by 15%, followed up post-sale to boost add-ons.
Accessory Sales Associate at Fry’s Electronics
January 1, 2013 - January 1, 2013Tagged and priced 200+ products weekly, assisted customers with product location and cross-store checks, built lasting relationships, fulfilled 30+ orders daily, maintained store satisfaction, increased accessory sales by 15%, advised on pairings boosting average transaction value by 10%, provided end-to-end customer support and collaborated on displays/promotions.
Package Handler at UPS
January 1, 2009 - January 1, 2009Prepared and organized over 50 pallets daily; operated forklifts to load 100+ containers per shift with zero safety incidents; tracked inventory reducing discrepancies by 15%; maintained OSHA-compliant, hazard-free work area; performed cycle counts; used barcode scanners to monitor item flow; packaged 200+ shipments daily and cleared conveyor jams to maintain high uptime.
Education
Associates Of Science at Los Angeles Film School, Los Angeles
January 1, 2019 - January 1, 2021Associate of Science at Los Angeles Film School
January 1, 2019 - January 1, 2021Associate of Science, Audio Production at Los Angeles Film School
January 1, 2019 - January 1, 2021Qualifications
Industry Experience
Media & Entertainment, Retail, Transportation & Logistics, Professional Services, Computers & Electronics
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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