Senior Instructional Designer with 8+ years of progressive experience in Learning & Development, curriculum design, and training strategy across global consulting and technology organizations (including EY GDS, TCS, and Capgemini). Currently contributing to a large-scale SAP S/4HANA transformation program covering 40+ countries and 13,300+ employees, specializing in Training Needs Analysis, Change Impact Assessment, Organizational Change Management, and role-based content development using SAP Enable Now and Walk Me. Adept at designing end-to-end blended learning solutions—ILTs, WBT/eLearning, simulations, and job aids—aligned with ADDIE, SAP Activate, and Agile delivery practices. Proven ability to collaborate with global stakeholders, manage multi-sprint deliverables, and deliver client-ready training solutions that drive enterprise adoption, change readiness, and workforce capability.

Shashank Chauhan

Senior Instructional Designer with 8+ years of progressive experience in Learning & Development, curriculum design, and training strategy across global consulting and technology organizations (including EY GDS, TCS, and Capgemini). Currently contributing to a large-scale SAP S/4HANA transformation program covering 40+ countries and 13,300+ employees, specializing in Training Needs Analysis, Change Impact Assessment, Organizational Change Management, and role-based content development using SAP Enable Now and Walk Me. Adept at designing end-to-end blended learning solutions—ILTs, WBT/eLearning, simulations, and job aids—aligned with ADDIE, SAP Activate, and Agile delivery practices. Proven ability to collaborate with global stakeholders, manage multi-sprint deliverables, and deliver client-ready training solutions that drive enterprise adoption, change readiness, and workforce capability.

Available to hire

Senior Instructional Designer with 8+ years of progressive experience in Learning & Development, curriculum design, and training strategy across global consulting and technology organizations (including EY GDS, TCS, and Capgemini). Currently contributing to a large-scale SAP S/4HANA transformation program covering 40+ countries and 13,300+ employees, specializing in Training Needs Analysis, Change Impact Assessment, Organizational Change Management, and role-based content development using SAP Enable Now and Walk Me.

Adept at designing end-to-end blended learning solutions—ILTs, WBT/eLearning, simulations, and job aids—aligned with ADDIE, SAP Activate, and Agile delivery practices. Proven ability to collaborate with global stakeholders, manage multi-sprint deliverables, and deliver client-ready training solutions that drive enterprise adoption, change readiness, and workforce capability.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner

Work Experience

Assistant Manager (Sr. ID — SAP Training) at EY GDS (Ernst & Young Global Delivery Services)
February 1, 2026 - Present
Contributes to training strategy and planning for a global SAP S/4HANA transformation spanning 40+ countries and 13,300+ employees across multiple business divisions. Supports Training Needs Analysis (TNA) and Change Impact Assessment (CIA) workshops to identify training requirements across process streams including PTP, OTC, RTR, TM, and Logistics. Maintains and updates the Training Course Catalogue for current and upcoming role onboarding, mapping training content to process streams, roles, and release versions. Develops end-user training materials for SAP S/4HANA processes using SAP Enable Now/Walk Me, including simulations, work instructions, and job aids. Designs process flow diagrams and swimlane visuals to support both training and change management communications, and builds role-based learning content across project phases from UAT training through hypercare end-user training.
Senior Instructional Designer at Tata Consultancy Services (TCS)
July 1, 2024 - January 31, 2026
Designed and developed end-to-end learning programs (ILTs, WBT, and blended solutions) to support enterprise system and process adoption for global clients. Led creation of comprehensive training content for SAP S/4HANA business processes and SaaS-based enterprise applications including Microsoft Power Platform (Model-Driven Apps), ensuring alignment to organizational goals and learner needs. Designed and delivered AI literacy and generative/agentic AI learning programs by translating complex technical concepts into accessible, engaging content for business and technical audiences. Collaborated with global SMEs and stakeholders to conduct needs analysis, gather requirements, and validate training content across multiple workstreams. Authored and reviewed storyboards, assessments, and learning assets with rigorous quality standards and instructional accuracy, managing concurrent deliverables within Agile frameworks.
Instructional Designer — Consultant at Capgemini Engineering
February 1, 2023 - June 30, 2024
Collaborated with a global telecom client to design, develop, and enhance technical training programs for networking systems and enterprise software platforms. Designed and reviewed ILT and WBT content covering system updates, protocol enhancements, and platform compatibility, ensuring instructional quality and technical accuracy. Performed comprehensive QA for SCORM-compliant eLearning modules to ensure instructional integrity and LMS readiness for global deployment. Reviewed storyboards, scripts, and transcripts, providing structured feedback to elevate content quality and deliver client-ready training solutions. Established and nurtured positive relationships with client stakeholders, delivering high-quality training solutions within defined parameters and timelines.
Instructional Designer at GC Interactives
September 1, 2022 - January 31, 2023
Designed and developed WBTs, ILTs, and VILTs, creating storyboards, course outlines, training templates, videos, and simulations aligned to client requirements. Produced high-quality learning content using Adobe Captivate, incorporating adult learning principles and interactive elements including JavaScript-based games for immersive training experiences. Managed course delivery and learner tracking through LMS platforms to ensure seamless learning experiences and reporting.
Curriculum Developer at Eduachiever
October 1, 2021 - July 31, 2022
Led a team of 4–5 SMEs and graphic designers to deliver high-quality course content, ensuring consistent performance and adherence to curriculum standards. Authored and reviewed scripts, learning objectives, assessment items, and mind maps aligned with CBSE curriculum using the ADDIE model. Developed assessments aligned with Bloom’s taxonomy by analyzing student experiences and updating methodologies to improve learning outcomes.
Assessment Developer at Trivium Education Services
June 1, 2019 - October 31, 2021
Trained and managed a team of 7–9 SMEs in assessment writing and delivery of error-free, high-quality K–12 assessments for US and UK curricula under tight deadlines. Authored and reviewed assessment items aligned with Next Generation Science Standards and Bloom’s taxonomy, and developed alt-text for accessibility compliance.
Pro Term Lecturer | ITM Group of Institutions at ITM Group of Institutions
August 1, 2016 - August 1, 2018
Designed and delivered project-based learning curricula, preparing course materials including syllabi, assignments, and interactive activities for undergraduate engineering students. Collaborated within intra-department teams to develop innovative learning materials that improved student engagement and academic performance.

Education

Bachelor of Technology (Civil Engineering) at U.P.T.U., Lucknow
January 1, 2012 - January 1, 2016
Senior Secondary Certificate at Air Force School, Agra
January 1, 2010 - January 1, 2011

Qualifications

Certified Instructional Designer
January 1, 2022 - August 3, 2026
Google Cloud Fundamentals — Coursera
January 1, 2026 - August 3, 2026

Industry Experience

Education, Professional Services, Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate
Beginner
Beginner
Beginner

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