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I'm a motivated and hands-on Sales & Customer Support professional with experience in outreach, CRM data management, and lead nurturing. I excel at crafting tailored pitches, handling objections, and following up to move opportunities through the sales funnel. I thrive in fast-paced environments and enjoy turning client inquiries into actionable solutions through clear communication and proactive problem-solving. In addition to my CRM and outreach strengths, I organize documentation, coordinate tasks, and support team collaboration in remote settings. I value timely communication, meticulous record-keeping, and building positive relationships with clients and colleagues alike.…I'm a motivated and hands-on Sales & Customer Support professional with experience in outreach, CRM data management, and lead nurturing. I excel at crafting tailored pitches, handling objections, and following up to move opportunities through the sales funnel. I thrive in fast-paced environments and enjoy turning client inquiries into actionable solutions through clear communication and proactive problem-solving. In addition to my CRM and outreach strengths, I organize documentation, coordinate tasks, and support team collaboration in remote settings. I value timely communication, meticulous record-keeping, and building positive relationships with clients and colleagues alike.

Imane Nejmaoui

Content Creator, Content Strategist, Community Manager, +4

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I'm a motivated and hands-on Sales & Customer Support professional with experience in outreach, CRM data management, and lead nurturing. I excel at crafting tailored pitches, handling objections, and following up to move opportunities through the sales funnel. I thrive in fast-paced environments and enjoy turning client inquiries into actionable solutions through clear communication and proactive problem-solving. In addition to my CRM and outreach strengths, I organize documentation, coordinate tasks, and support team collaboration in remote settings. I value timely communication, meticulous record-keeping, and building positive relationships with clients and colleagues alike.…I'm a motivated and hands-on Sales & Customer Support professional with experience in outreach, CRM data management, and lead nurturing. I excel at crafting tailored pitches, handling objections, and following up to move opportunities through the sales funnel. I thrive in fast-paced environments and enjoy turning client inquiries into actionable solutions through clear communication and proactive problem-solving. In addition to my CRM and outreach strengths, I organize documentation, coordinate tasks, and support team collaboration in remote settings. I value timely communication, meticulous record-keeping, and building positive relationships with clients and colleagues alike.

Available to hire

I’m a motivated and hands-on Sales & Customer Support professional with experience in outreach, CRM data management, and lead nurturing. I excel at crafting tailored pitches, handling objections, and following up to move opportunities through the sales funnel. I thrive in fast-paced environments and enjoy turning client inquiries into actionable solutions through clear communication and proactive problem-solving.

In addition to my CRM and outreach strengths, I organize documentation, coordinate tasks, and support team collaboration in remote settings. I value timely communication, meticulous record-keeping, and building positive relationships with clients and colleagues alike.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Advanced

Italian

Intermediate

Work Experience

Freelance Sales Development Representative at Nutun

November 1, 2023 - June 1, 2024

Promoted BPO and payment solutions to SMEs and enterprises; conducted cold outreach via phone, email, and messaging; tailored pitches to client needs; increased lead conversion; organized outreach in CRM; tracked touchpoints and metrics.

Sales Assistant Intern at Leader Fin

August 1, 2023 - October 1, 2023

Supported sales activities, assisted with outreach and client communication; managed CRM data and follow-ups.

Project Lead at SportXplore (ENACTUS - UH2C)

April 1, 2024 - January 1, 2025

Led project activities, coordinated with ENACTUS UH2C, tracked milestones and outcomes.

Sales Assistant Intern at Leader Finance

August 1, 2023 - October 1, 2023

Conducted cold outreach via phone, email, and messaging to promote BPO and payment solutions to SMEs and enterprises. Tailored pitches to client needs, boosting lead conversion by 20%. Handled objections, nurtured leads, and scheduled follow-ups for client acquisition. Organized outbound in CRM, tracking touchpoints, feedback, and metrics.

E-Commerce Intern at Decathlon

July 1, 2024 - August 1, 2024

Supported e-commerce operations, assisted with product listings, and collaborated on marketing tasks to improve online visibility and customer experience.

Class Representative at Université Hassan II Casablanca

January 1, 2022 - January 1, 2025

Coordinated student communications, organized events, and facilitated group discussions, improving teamwork and problem-solving among peers.

Assistant - Customer Support at Université Hassan II Casablanca

January 1, 2022 - January 1, 2025

Assisted customers with order inquiries via phone and email, ensuring timely updates. Prepared documentation, verified information, and maintained accurate records. Supported sales operations with task follow-up and problem resolution. Managed large volumes of emails and messages and served as main contact for participants. Coordinated administrative tasks, organized documentation, and resolved issues promptly. Supported team communication and scheduling in a remote environment.