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Ecommerce operations coordinator with 3+ years of hands-on Shopify experience, owning end-to-end store operations including theme customization, product page builds, app integrations, order fulfillment, and merchant-facing support. Comfortable working independently and balancing multiple priorities while keeping the storefront running smoothly. I also bring customer support experience from fast-paced, high-volume environments—focused on timely communication, issue resolution, and customer satisfaction. I use analytics (Google Analytics, Meta Ads Manager) and AI-assisted workflows (ChatGPT, Claude) to troubleshoot faster, improve processes, and support performance-driven ecommerce decisions.…Ecommerce operations coordinator with 3+ years of hands-on Shopify experience, owning end-to-end store operations including theme customization, product page builds, app integrations, order fulfillment, and merchant-facing support. Comfortable working independently and balancing multiple priorities while keeping the storefront running smoothly. I also bring customer support experience from fast-paced, high-volume environments—focused on timely communication, issue resolution, and customer satisfaction. I use analytics (Google Analytics, Meta Ads Manager) and AI-assisted workflows (ChatGPT, Claude) to troubleshoot faster, improve processes, and support performance-driven ecommerce decisions.

Inderjeet Singh

Web Developer, eCommerce Developer, CMS Developer, +4

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Ecommerce operations coordinator with 3+ years of hands-on Shopify experience, owning end-to-end store operations including theme customization, product page builds, app integrations, order fulfillment, and merchant-facing support. Comfortable working independently and balancing multiple priorities while keeping the storefront running smoothly. I also bring customer support experience from fast-paced, high-volume environments—focused on timely communication, issue resolution, and customer satisfaction. I use analytics (Google Analytics, Meta Ads Manager) and AI-assisted workflows (ChatGPT, Claude) to troubleshoot faster, improve processes, and support performance-driven ecommerce decisions.…Ecommerce operations coordinator with 3+ years of hands-on Shopify experience, owning end-to-end store operations including theme customization, product page builds, app integrations, order fulfillment, and merchant-facing support. Comfortable working independently and balancing multiple priorities while keeping the storefront running smoothly. I also bring customer support experience from fast-paced, high-volume environments—focused on timely communication, issue resolution, and customer satisfaction. I use analytics (Google Analytics, Meta Ads Manager) and AI-assisted workflows (ChatGPT, Claude) to troubleshoot faster, improve processes, and support performance-driven ecommerce decisions.

Available to hire

Ecommerce operations coordinator with 3+ years of hands-on Shopify experience, owning end-to-end store operations including theme customization, product page builds, app integrations, order fulfillment, and merchant-facing support. Comfortable working independently and balancing multiple priorities while keeping the storefront running smoothly.

I also bring customer support experience from fast-paced, high-volume environments—focused on timely communication, issue resolution, and customer satisfaction. I use analytics (Google Analytics, Meta Ads Manager) and AI-assisted workflows (ChatGPT, Claude) to troubleshoot faster, improve processes, and support performance-driven ecommerce decisions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Technical Illustration

Beginner

Language

English

Advanced

Panjabi, Punjabi

Fluent

Hindi

Advanced

Work Experience

Courier Representative at FedEx Express

August 1, 2024 - Present

Delivered parcels to residential and commercial clients with a customer-first approach in time-sensitive, high-volume conditions. Served as first point of contact for customer delivery concerns and service questions, while maintaining accurate digital records and operational updates using mobile systems. Promoted from Flex Driver to Courier Driver based on reliability, accuracy, and service performance.

Customer Service Representative at Loblaw Companies Limited (Wholesale Club)

March 1, 2024 - August 1, 2024

Provided front-counter customer service in a high-volume retail setting, assisting with transactions, returns, and payments while ensuring accuracy and compliance. Resolved customer issues with empathy and problem-solving to support overall satisfaction.

Shopify Support & Operations Coordinator (Freelance) at Self-Employed (Remote)

February 1, 2023 - Present

Managed end-to-end Shopify store operations for an ecommerce brand, including product uploads, theme editing, product page builds, order fulfillment, and app integrations. Built and optimized storefront themes using Shopify and page builders (GemPages, Section Store), and configured Klaviyo (email/SMS flows) and Kaching Bundles to support marketing and sales workflows. Resolved customer issues related to orders, payments, navigation, and site functionality with timely, professional communication. Monitored store performance, traffic, and customer behavior using Google Analytics and Meta Ads Manager and used AI-assisted research/workflows (ChatGPT, Claude) to accelerate troubleshooting and documentation.