Ireina Hedad

Final Year Project developing a middleware web application that automates the transformation of Google Calendar events into Wrike timesheet entries for Moment Factory users. Designed and implemented rule-based event-to-timesheet mapping, integrated a Large Language Model with prompt engineering, and built a machine-learning recommendation system using a Two-Tower architecture with a continuous feedback loop. Created a dashboard to visualize model performance and contributed to UI/UX design and front-end development. Applied Agile practices within a five-person team and maintained Git/GitHub version control.

-Developed a Python script that streamlined the Engineering Change Notice (ECN) process for internal engineering teams. -Co-Designed and Developed a python interface to control an automated test panel for product validation before being sent to QA. -Wrote the documentation for both project on Confluence.

Cleaned and organized knowledge base articles in Zendesk to improve content quality and consistency. Migrated documentation and support content to Contentful. Reviewed article formatting, structure and metadata to ensure accurate documentation.