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Software engineer with 20 years’ experience delivering CRM and ERP systems across Indonesia, the UK, and South Africa. Experienced across the full development lifecycle business analysis, solution design, development, and system maintenance using .NET, PHP (Laravel), and AngularJS.…

IRWIN ARSONO

Software Engineer, Programmer, Web Developer, +1

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Software engineer with 20 years’ experience delivering CRM and ERP systems across Indonesia, the UK, and South Africa. Experienced across the full development lifecycle business analysis, solution design, development, and system maintenance using .NET, PHP (Laravel), and AngularJS.…

Available to hire

Software engineer with 20 years’ experience delivering CRM and ERP systems across Indonesia, the UK, and South Africa. Experienced across the full development lifecycle business analysis, solution design, development, and system maintenance using .NET, PHP (Laravel), and AngularJS.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Indonesian

Fluent

Work Experience

ERP Manufacture Development Consultant (Hybrid) at Putra Deli Kapuas

January 1, 2016 - January 1, 2026

Reduced order-to-payment processing time by 35% and improved data accuracy by designing and deploying a full-cycle ERP system spanning Marketing, Production, Delivery, and Finance. Developed ERP using PHP/Laravel with MySQL and built AngularJS frontend for interactive UI/UX. Scaled the system to support multiple sites and 30+ concurrent users across divisions, ensuring continuous, reliable manufacturing operations during ongoing maintenance.

Omnichannel ERP System Consultant at Alpha Niaga Sejahtera

January 1, 2010 - January 1, 2026

Streamlined ERP and omnichannel/marketplace processes to increase team efficiency and scale operations to reliably handle 2,000–5,000 daily orders while maintaining on-time delivery. Built modular ERP components using PHP/Laravel with AngularJS-based frontend, HTML/CSS, and JavaScript to deliver interactive UI/UX. Oversaw trading IT infrastructure and maintained system uptime at 99% to ensure consistent order processing and delivery.

Senior Sales Consultant at Phintraco Consulting (Oracle Siebel CRM)

May 31, 2008 - December 31, 2009

Consulted with major Jakarta clients—including Bank Central Asia, XL Axiata and BFI Multifinance—to translate business goals into tailored Oracle Siebel CRM solutions. Delivered custom configurations that met each client’s specific requirements.

Senior Business Consultant – Ciboodle at Graham Technology (now Verint)

January 1, 2005 - January 1, 2008

Built CRM applications on the Ciboodle application engine, including telecommunications and finance-specific modules. Delivered a nationwide CRM implementation for Telkomsel (Indonesia), integrating with core telecommunications middleware across all contact centres. Delivered a CRM implementation for Standard Bank (South Africa) deployed across all contact centres nationally ahead of the 2010 FIFA World Cup.

Senior Software Engineer at Advance Innovations

January 1, 2004 - January 1, 2005

Developed a custom logistics application for Bank Central Asia to centralize budget analysis, purchasing and tender requests at Head Office. Rolled out the solution to approximately 800 branches nationwide to support standardized logistics and procurement workflows.