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I'm Isabella Maxwell, an administrative and customer support professional with over three years of experience in customer service, technical support, bilingual interpretation, and administrative management. I pride myself on being proactive, adaptable, and results-oriented, with strong attention to detail and excellent time management. I thrive in dynamic environments, excel at coordinating calendars and documentation, and enjoy helping teams deliver exceptional service.…I'm Isabella Maxwell, an administrative and customer support professional with over three years of experience in customer service, technical support, bilingual interpretation, and administrative management. I pride myself on being proactive, adaptable, and results-oriented, with strong attention to detail and excellent time management. I thrive in dynamic environments, excel at coordinating calendars and documentation, and enjoy helping teams deliver exceptional service.

Isabella Maxwell

Project Manager, Content Creator, Assistant Producer

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I'm Isabella Maxwell, an administrative and customer support professional with over three years of experience in customer service, technical support, bilingual interpretation, and administrative management. I pride myself on being proactive, adaptable, and results-oriented, with strong attention to detail and excellent time management. I thrive in dynamic environments, excel at coordinating calendars and documentation, and enjoy helping teams deliver exceptional service.…I'm Isabella Maxwell, an administrative and customer support professional with over three years of experience in customer service, technical support, bilingual interpretation, and administrative management. I pride myself on being proactive, adaptable, and results-oriented, with strong attention to detail and excellent time management. I thrive in dynamic environments, excel at coordinating calendars and documentation, and enjoy helping teams deliver exceptional service.

Available to hire

I’m Isabella Maxwell, an administrative and customer support professional with over three years of experience in customer service, technical support, bilingual interpretation, and administrative management.

I pride myself on being proactive, adaptable, and results-oriented, with strong attention to detail and excellent time management. I thrive in dynamic environments, excel at coordinating calendars and documentation, and enjoy helping teams deliver exceptional service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Executive Assistant at Umbrella S.A.S

January 1, 2021 - January 1, 2023

Provided direct administrative and operational support to management, managed calendars, scheduled meetings, and coordinated internal and external communications; prepared financial and operational reports; tracked key tasks and deadlines; contributed to process improvements that increased sales by 10% within one year.

Customer Service Rep./Technical Support at Quantica BPO

January 1, 2023 - January 1, 2024

Handled inbound customer calls, provided resolutions to inquiries and technical issues; assisted with payments, cancellations, modifications; guided customers through technical processes; logged interactions and maintained accurate case records.

Bilingual Interpreter at Teleperformance

December 1, 2023 - September 1, 2024

Conveyed complex medical information between English and Spanish; interpreted diagnoses, treatments, and medical instructions; maintained patient confidentiality; supported professionals and patients during high-pressure situations with real-time, accurate translations.

Customer Service Specialist at Hewlett-Packard Enterprise

October 1, 2024 - Present

Served as the first point of contact for engineers managing Aruba Network products; diagnosed connectivity, configuration, and hardware issues; collected and documented details in CRM; escalated complex cases to TAC engineers; ensured timely follow-up and client satisfaction.