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I am an organized and adaptable professional with experience in customer service, administration, and marketing. I excel in managing tasks under pressure, ensuring excellent customer experiences, and handling administrative duties. I am fluent in English, Spanish, and Portuguese, and I thrive in diverse, international environments. I deliver high-quality service in fast-paced settings, manage customer interactions with professionalism, and collaborate with teams to optimize processes and outcomes. I am passionate about continuous learning and am eager to contribute to teams that value service excellence and thoughtful problem-solving.…I am an organized and adaptable professional with experience in customer service, administration, and marketing. I excel in managing tasks under pressure, ensuring excellent customer experiences, and handling administrative duties. I am fluent in English, Spanish, and Portuguese, and I thrive in diverse, international environments. I deliver high-quality service in fast-paced settings, manage customer interactions with professionalism, and collaborate with teams to optimize processes and outcomes. I am passionate about continuous learning and am eager to contribute to teams that value service excellence and thoughtful problem-solving.

Isabella Lopes Prazeres

Marketing Strategist, Copywriter, Content Producer, +1

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I am an organized and adaptable professional with experience in customer service, administration, and marketing. I excel in managing tasks under pressure, ensuring excellent customer experiences, and handling administrative duties. I am fluent in English, Spanish, and Portuguese, and I thrive in diverse, international environments. I deliver high-quality service in fast-paced settings, manage customer interactions with professionalism, and collaborate with teams to optimize processes and outcomes. I am passionate about continuous learning and am eager to contribute to teams that value service excellence and thoughtful problem-solving.…I am an organized and adaptable professional with experience in customer service, administration, and marketing. I excel in managing tasks under pressure, ensuring excellent customer experiences, and handling administrative duties. I am fluent in English, Spanish, and Portuguese, and I thrive in diverse, international environments. I deliver high-quality service in fast-paced settings, manage customer interactions with professionalism, and collaborate with teams to optimize processes and outcomes. I am passionate about continuous learning and am eager to contribute to teams that value service excellence and thoughtful problem-solving.

Available to hire

I am an organized and adaptable professional with experience in customer service, administration, and marketing. I excel in managing tasks under pressure, ensuring excellent customer experiences, and handling administrative duties. I am fluent in English, Spanish, and Portuguese, and I thrive in diverse, international environments. I deliver high-quality service in fast-paced settings, manage customer interactions with professionalism, and collaborate with teams to optimize processes and outcomes. I am passionate about continuous learning and am eager to contribute to teams that value service excellence and thoughtful problem-solving.

Skills

Microsoft Office

Copywriting

CRM

Experience Level

Microsoft Office

Expert

Copywriting

Expert

CRM

Expert

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Intermediate

Work Experience

Cabin Crew at Emirates Airlines

March 1, 2025 - March 1, 2025

In-flight customer service, safety protocol adherence, crisis management, and collaboration with multinational crew to deliver a high standard of service in diverse international environments.

Customer Service Assistant at Nike

July 1, 2023 - July 1, 2023

Delivered exceptional customer service, supported in-store operations, processed transactions, and contributed to a positive customer experience in a fast-paced retail environment.

Customer Success Specialist at People Hate Ads Agency

December 31, 2023 - December 31, 2023

Managed client onboarding and relationships, facilitated success initiatives, coordinated with internal teams, and ensured smooth delivery of services for diverse clients.

Customer Support Specialist at iPark

March 1, 2025 - October 31, 2025

Provided frontline customer support for parking services, coordinated logistics for client needs, and maintained records and communications to ensure smooth operations.