I am a customer-focused and results-driven professional with experience in retail, offering strong communication, problem-solving, and interpersonal skills. I adapt quickly to fast-paced environments and excel at building relationships with customers to understand their needs and resolve issues. I am a quick learner with a positive attitude and a proven ability to adapt to new systems and processes, and I recently completed a full-stack software development program to transition into tech.

issamtz

I am a customer-focused and results-driven professional with experience in retail, offering strong communication, problem-solving, and interpersonal skills. I adapt quickly to fast-paced environments and excel at building relationships with customers to understand their needs and resolve issues. I am a quick learner with a positive attitude and a proven ability to adapt to new systems and processes, and I recently completed a full-stack software development program to transition into tech.

Available to hire

I am a customer-focused and results-driven professional with experience in retail, offering strong communication, problem-solving, and interpersonal skills. I adapt quickly to fast-paced environments and excel at building relationships with customers to understand their needs and resolve issues. I am a quick learner with a positive attitude and a proven ability to adapt to new systems and processes, and I recently completed a full-stack software development program to transition into tech.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

RideShare Driver at Uber
March 1, 2023 - Present
Provided ride-hailing services in a fast-paced environment, prioritizing customer safety and satisfaction. Demonstrated strong communication and interpersonal skills, handled payments, and ensured a positive rider experience.
Team Lead, Presentations at Target
December 1, 2020 - March 1, 2023
Designed and implemented visually appealing displays and layouts. Assembled, disassembled, and arranged store fixtures, shelves, and display units as needed. Collaborated with team members to ensure seamless task coordination.
Sales Associate at Nordstrom
December 1, 2019 - December 1, 2020
Engaged with customers, identified needs, and recommended appropriate products. Processed transactions efficiently and handled returns/exchanges per policy. Built relationships through personalized follow-up communications.

Education

Certificate in Full Stack Software Development at Michigan State University
February 1, 2022 - August 1, 2022
Certificate in Computer Maintenance & Technology at Western Texas College
November 1, 2016 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Education