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I am a creative and results-driven Digital Marketing Specialist with over 4 years of experience in content creation, social media growth, and customer engagement. I have a proven track record of crafting compelling brand narratives and improving digital performance through data-driven strategies. I am passionate about bringing strong visual storytelling and campaign execution skills to dynamic media or marketing teams. Throughout my career, I have developed expertise in managing social media platforms, designing visual content, and producing engaging promotional materials. My background also includes customer service excellence and event marketing, which enable me to align marketing efforts with business goals effectively.…I am a creative and results-driven Digital Marketing Specialist with over 4 years of experience in content creation, social media growth, and customer engagement. I have a proven track record of crafting compelling brand narratives and improving digital performance through data-driven strategies. I am passionate about bringing strong visual storytelling and campaign execution skills to dynamic media or marketing teams. Throughout my career, I have developed expertise in managing social media platforms, designing visual content, and producing engaging promotional materials. My background also includes customer service excellence and event marketing, which enable me to align marketing efforts with business goals effectively.

Marc Richard

Digital Marketer, Content Creator, Social Media Manager, +4

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I am a creative and results-driven Digital Marketing Specialist with over 4 years of experience in content creation, social media growth, and customer engagement. I have a proven track record of crafting compelling brand narratives and improving digital performance through data-driven strategies. I am passionate about bringing strong visual storytelling and campaign execution skills to dynamic media or marketing teams. Throughout my career, I have developed expertise in managing social media platforms, designing visual content, and producing engaging promotional materials. My background also includes customer service excellence and event marketing, which enable me to align marketing efforts with business goals effectively.…I am a creative and results-driven Digital Marketing Specialist with over 4 years of experience in content creation, social media growth, and customer engagement. I have a proven track record of crafting compelling brand narratives and improving digital performance through data-driven strategies. I am passionate about bringing strong visual storytelling and campaign execution skills to dynamic media or marketing teams. Throughout my career, I have developed expertise in managing social media platforms, designing visual content, and producing engaging promotional materials. My background also includes customer service excellence and event marketing, which enable me to align marketing efforts with business goals effectively.

Available to hire

I am a creative and results-driven Digital Marketing Specialist with over 4 years of experience in content creation, social media growth, and customer engagement. I have a proven track record of crafting compelling brand narratives and improving digital performance through data-driven strategies. I am passionate about bringing strong visual storytelling and campaign execution skills to dynamic media or marketing teams.

Throughout my career, I have developed expertise in managing social media platforms, designing visual content, and producing engaging promotional materials. My background also includes customer service excellence and event marketing, which enable me to align marketing efforts with business goals effectively.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Freelance Stylist at Monchichi Photography, Jakarta

January 1, 2023 - August 20, 2025

Created visually appealing displays and layouts for photo shoots. Provided personalized styling advice and recommendations to clients based on their preferences and needs.

Head Sales Marketing & Customer Service Representative at Monchichi Photography, Jakarta

January 1, 2023 - August 20, 2025

Managed high volume of customer inquiries via phone, email, social media, and chat. Utilized active listening and empathy to understand client needs and provide tailored package solutions. Coordinated pre-event consultations to understand clients’ vision and communicate their expectations to the photography team. Demonstrated strong negotiation skills for closing deals, partnerships, and contracts. Conducted thorough market research to identify trends, competitors, and customer preferences. Developed and implemented sales strategies to maximize revenue and customer acquisition. Delivered compelling sales presentations to potential clients and partners.

Accelerator at Pte Ltd, Singapore

December 31, 2022 - August 20, 2025

Produced event marketing collateral, including brochures and banners, to promote upcoming events. Developed and managed comprehensive event schedules, ensuring the seamless execution of all event-related activities. Coordinated with stakeholders and team members to orchestrate the efficient and punctual execution of event schedules, fostering a smooth flow of activities. Captured high-quality photographs and videos during events to document key moments and create promotional materials for future marketing efforts.

Freelance at Accelebator Pte Ltd

December 31, 2022 - July 30, 2025

Produced event marketing collateral such as brochures and banners to promote events. Developed and managed comprehensive event schedules ensuring seamless execution. Coordinated with stakeholders and team members for efficient and timely event activities. Captured high-quality photographs and videos during events to document key moments and support promotional marketing.

Head Sales Marketing & Customer Service Representative at Monchichi Photography

December 31, 2021 - July 30, 2025

Managed high volume of customer inquiries via phone, email, social media, and chat. Used active listening and empathy to tailor packages to client preferences and budgets. Coordinated pre-event consultations to understand client vision. Managed post-event follow-ups ensuring client satisfaction. Collaborated with photographers and editors for timely delivery of photos and albums. Developed and executed marketing strategies to meet sales and branding goals. Conducted market research and implemented sales strategies to maximize revenue and customer acquisition.

Digital Marketing & Content Creator at Xprienz Pte Ltd, Singapore

January 1, 2021 - Present

Created and scheduled daily content across Instagram, Facebook, and TikTok aligned with brand voice and seasonal campaigns. Wrote compelling ad copy, social media captions, promotional materials, and email campaigns. Grew Instagram followers by 60% and boosted average engagement by 40%. Designed visual content using Canva to maintain consistent aesthetic. Produced and edited video content using CapCut and VN for reels, TikTok, and short-form videos. Managed paid ad campaigns via Meta Ads Manager, optimized for reach, engagement, and lead generation. Conducted A/B testing on creatives and copy to improve conversion rates and click-through rates. Tracked campaign metrics using Meta Insights and Google Analytics, providing monthly reports and strategic recommendations. Implemented email marketing campaigns via Mailchimp. Collaborated with sales and operations teams to align marketing efforts with seasonal promotions and customer feedback. Monitored industry trends and competitor activity

Freelance Stylist at Monchichi Photography

January 1, 2021 - Present

Created visually appealing displays and layouts for photoshoots. Provided personalized styling advice and recommendations based on client preferences and needs.

Digital Marketing & Content Creator at Xprienz Pte Ltd

January 1, 2021 - Present

Proficient in creating a wide range of engaging and shareable content, including text, images, videos, infographics. Knowledge of graphic design principles and tools for creating visuals and layouts for posts and stories. Managed and grew social media accounts including Facebook, Instagram, and TikTok, increasing followers by 30% and boosting engagement by 40%. Stayed up-to-date with industry trends and emerging technologies. Proficient in video editing software and understanding of paid advertising on social media. Analyzed campaign performance and produced actionable reports to improve ROI.

Business Owner at Petite Peche Clothing, Jakarta

December 31, 2019 - August 20, 2025

Conceptualized and created seasonal fashion collections aligned with brand aesthetics and market trends. Collaborated with production team to oversee manufacturing process, ensuring quality and timely delivery. Conducted market research to identify emerging trends and integrate them into design concepts. Managed social media account content and coordinated influencer partnerships and brand endorsements to promote sales. Provided real-time assistance to customers through online chat, addressing inquiries and guiding them through the online shopping process. Monitored social media channels and marketplaces for customer inquiries and comments, responding promptly to maintain a positive brand image.

Business Owner at Petite Peche Clothing

December 31, 2019 - July 30, 2025

Conceptualized and created seasonal fashion collections aligned with brand and market trends. Oversaw manufacturing process for quality and timely delivery. Conducted market research to identify trends and integrate into designs. Managed social media content. Coordinated influencer partnerships and brand endorsements. Provided customer support through online chat and maintained positive brand image by monitoring social media and marketplaces.