I am a service-first professional recognized for seamless adaptation across front-line and administrative roles. I balance high-volume customer care (cashier, service crew) with the analytical precision required for accurate data processing and market research (data entry, Amazon research). I deliver exceptional user experiences while driving operational excellence.

Mary Jane Inciso Pobe

I am a service-first professional recognized for seamless adaptation across front-line and administrative roles. I balance high-volume customer care (cashier, service crew) with the analytical precision required for accurate data processing and market research (data entry, Amazon research). I deliver exceptional user experiences while driving operational excellence.

Available to hire

I am a service-first professional recognized for seamless adaptation across front-line and administrative roles.

I balance high-volume customer care (cashier, service crew) with the analytical precision required for accurate data processing and market research (data entry, Amazon research). I deliver exceptional user experiences while driving operational excellence.

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Language

English
Advanced

Work Experience

Shopee Seller – E-commerce at Infinity Strategic Management Solutions Inc.
January 1, 2020 - January 1, 2022
Managed and operated an online Shopee store, handling product listings, pricing, and inventory. Processed customer orders accurately and ensured timely shipping and fulfillment. Handled customer inquiries and chat support, resolving concerns to maintain high seller ratings. Monitored sales performance and adjusted product strategies to increase revenue.
Service Crew at Zagu Food Corporation
January 1, 2016 - January 1, 2017
Take orders and answer questions on meal items. Make recommendations and serve food/beverages to customers. Prepare the bill that itemizes total meal costs and sales taxes.
Data Entry Clerk at CKC City Network Inc.
July 1, 2015 - December 1, 2015
Performed detailed data validations spanning across several international projects. Worked to actively shape the company culture. Analyzed supply chain disruption risk. Presented data models to business teams for review.
Cashier at Pan de Manila
January 1, 2014 - January 1, 2015
Recorded and processed all orders in an organized and accurate manner. Settled customer disputes in a professional and pleasant manner. Worked to ensure a positive and hassle-free customer experience.

Education

Bachelor of Science in Accounting at National College of Science & Technology
January 1, 2012 - January 1, 2014
High School at Imus National High School
January 1, 2008 - January 1, 2012
Elementary School at Commonwealth Elementary School
January 1, 2002 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Education, Software & Internet, Other