I am a detail-oriented Quality Engineer with hands-on experience in manual and automated testing of client/server and web applications. I specialize in Selenium WebDriver, Cypress, and Cucumber, with strong knowledge of SDLC, STLC, Agile methodologies, and CI/CD pipelines using Jenkins and Google Cloud Build. I have delivered testing strategies across retail tech, SaaS for returns management and optimization, marketplace platforms, and ERP/e-commerce environments. I enjoy collaborating with cross-functional teams to clarify requirements, expand test coverage, and ensure data integrity across Snowflake, Kafka, BigQuery, and Metabase, while leveraging AI tools such as Copilot and Gemini to accelerate testing and improve documentation.

Ivana Dordevic

I am a detail-oriented Quality Engineer with hands-on experience in manual and automated testing of client/server and web applications. I specialize in Selenium WebDriver, Cypress, and Cucumber, with strong knowledge of SDLC, STLC, Agile methodologies, and CI/CD pipelines using Jenkins and Google Cloud Build. I have delivered testing strategies across retail tech, SaaS for returns management and optimization, marketplace platforms, and ERP/e-commerce environments. I enjoy collaborating with cross-functional teams to clarify requirements, expand test coverage, and ensure data integrity across Snowflake, Kafka, BigQuery, and Metabase, while leveraging AI tools such as Copilot and Gemini to accelerate testing and improve documentation.

Available to hire

I am a detail-oriented Quality Engineer with hands-on experience in manual and automated testing of client/server and web applications. I specialize in Selenium WebDriver, Cypress, and Cucumber, with strong knowledge of SDLC, STLC, Agile methodologies, and CI/CD pipelines using Jenkins and Google Cloud Build.

I have delivered testing strategies across retail tech, SaaS for returns management and optimization, marketplace platforms, and ERP/e-commerce environments. I enjoy collaborating with cross-functional teams to clarify requirements, expand test coverage, and ensure data integrity across Snowflake, Kafka, BigQuery, and Metabase, while leveraging AI tools such as Copilot and Gemini to accelerate testing and improve documentation.

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Experience Level

Expert
Expert

Language

English
Fluent
Serbian
Advanced

Work Experience

Quality Engineer at Optoro
July 1, 2023 - Present
Developed detailed test plans and cases from project requirements; executed manual and exploratory testing to identify bugs, usability issues, and edge cases. Assisted in transitioning from manual to automated testing by setting up frameworks, writing scripts, and cutting regression time. Designed and maintained automated test scripts using Cypress, Postman, Mockoon, and JavaScript, integrating them into CI/CD pipelines with Google Cloud Build. Leveraged Copilot and Gemini AI to accelerate script generation, debugging and documentation. Collaborated closely with developers, product managers, and stakeholders to clarify requirements, expand test coverage, and resolve defects quickly. Used SQL to validate data across Snowflake, Kafka, BigQuery, and Metabase to ensure data accuracy. Performed mobile testing to improve user experience.
Quality Engineer at Kroger
January 1, 2023 - July 1, 2023
Ensured quality and performance of custom ERP solutions built on Microsoft Dynamics 365 and Azure Cloud; worked in cross-functional teams delivering online ship orders and operational efficiency. Created and executed test scripts, maintained test environments, and optimized their use. Estimated QA effort for test design, data management, execution, and defect resolution; validated complex database changes and multi-table data flows via SQL queries; tested embedded business logic aligned with QA strategy and Agile Scrum; coordinated integration testing across enterprise service programs with IT, Finance, and Operations.
Quality Engineer at Weedmaps
January 1, 2021 - January 1, 2023
Reviewed functional and design specifications to define testing scope; designed and executed comprehensive test plans and cases; performed functional, UI, and usability testing; documented defects in JIRA and reduced resolution time; developed and maintained regression and smoke automation scripts using Selenium WebDriver, Java, Maven, Cucumber, and Postman; validated backend data and APIs to improve data accuracy; mentored junior QA team members and facilitated cross-functional reviews.

Education

AWS Certified Cloud Practitioner Essentials at Amazon Web Services
January 1, 2023 - December 10, 2025
Bachelor’s degree at Alpha University Nis, Serbia
January 1, 2018 - December 10, 2025

Qualifications

AWS Certified Cloud Practitioner Essentials
January 1, 2023 - December 10, 2025

Industry Experience

Software & Internet, Retail, Professional Services, Manufacturing, Other