I am a young and ambitious professional from Zagreb with a background in economics and business, passionate about marketing, sales, and franchise operations, and I enjoy turning strategies into practical growth. I am eager to learn, constantly progress, and grow both personally and professionally, especially in the areas of marketing and sales.

Ivan Mihetec

I am a young and ambitious professional from Zagreb with a background in economics and business, passionate about marketing, sales, and franchise operations, and I enjoy turning strategies into practical growth. I am eager to learn, constantly progress, and grow both personally and professionally, especially in the areas of marketing and sales.

Available to hire

I am a young and ambitious professional from Zagreb with a background in economics and business, passionate about marketing, sales, and franchise operations, and I enjoy turning strategies into practical growth. I am eager to learn, constantly progress, and grow both personally and professionally, especially in the areas of marketing and sales.

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Language

Croatian
Fluent
English
Advanced
Spanish; Castilian
Beginner

Work Experience

Junior Franchise Manager at Carwiz International d.o.o.
December 31, 2023 - December 31, 2023
Oversee daily operations and support franchise partners across multiple locations, ensuring adherence to brand standards and operational guidelines. Assist in the development and execution of business strategies to drive franchise growth and profitability. Manage communications between franchisor and franchisees, provide ongoing training, support, and performance feedback. Conduct market research to identify expansion opportunities and recommend improvements for franchise operations. Monitor KPIs to assess franchisee success and develop action plans. Collaborate with the marketing team to align local franchise initiatives with broader brand strategies. Facilitate franchise agreements, onboarding, and the opening of new franchise locations, ensuring smooth transitions and adherence to company policies.
Inbound Sales Agent at Studio Moderna d.o.o.
April 1, 2022 - April 1, 2022
Agent in the call centre responsible for product presentations, informing customers and sales. Gained experience handling stressful customer interactions, resolving complaints, and improving communication and sales results.
Student - Supermarket Tender at Stop & Shop
October 1, 2019 - October 1, 2019
Assisted customers, stock management, and supported store operations in a busy retail environment on Nantucket, USA.
Student - Administrative Positions in Sales and Marketing
May 1, 2019 - May 1, 2019
Administrative tasks in the sales and marketing department.

Education

Master of Economics at Faculty of Economics and Business, University of Zagreb
January 1, 2018 - January 1, 2020
Bachelor of Economics and Business at Faculty of Organization and Informatics, University of Zagreb
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Media & Entertainment