Hi, I’m Ivy Luo—a motivated and passionate professional with experience across a variety of industries, including hospitality, real estate, education, finance, and fitness. My skill sets span social media marketing, partnerships, event project management, lead generation, and sales. I’m committed to delivering measurable results while maintaining my authenticity and passion for the work I do. I thrive in collaborative environments and love turning creative ideas into practical campaigns that drive growth and strengthen brand presence.

Ivy Luo

Hi, I’m Ivy Luo—a motivated and passionate professional with experience across a variety of industries, including hospitality, real estate, education, finance, and fitness. My skill sets span social media marketing, partnerships, event project management, lead generation, and sales. I’m committed to delivering measurable results while maintaining my authenticity and passion for the work I do. I thrive in collaborative environments and love turning creative ideas into practical campaigns that drive growth and strengthen brand presence.

Available to hire

Hi, I’m Ivy Luo—a motivated and passionate professional with experience across a variety of industries, including hospitality, real estate, education, finance, and fitness. My skill sets span social media marketing, partnerships, event project management, lead generation, and sales.

I’m committed to delivering measurable results while maintaining my authenticity and passion for the work I do. I thrive in collaborative environments and love turning creative ideas into practical campaigns that drive growth and strengthen brand presence.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Chinese
Intermediate

Work Experience

Membership Consultant at X-Active Gym
March 2, 2026 - July 5, 2026
Achieved 30% of monthly sales targets for new membership sign-ups, becoming the second-best performing staff member Conducted facility tours and consultations, tailoring pitches to individual goals to drive conversion rates Managed inbound and outbound leads from multiple channels (web enquiries, referrals, walk-ins, phone), and ensured timely follow-up Nurtured cold and warm leads through consistent, personalised communication to re-engage lapsed prospects Created promotional content and offers for social platforms (IG and TikTok) to support membership acquisition drives Designed and executed targeted email campaigns to nurture leads and promote membership offers
Senior Marketing Coordinator at Hai Money
November 1, 2023 - September 30, 2025
Consistently exceeded KPIs by generating 15 or more qualified leads per month through targeted social media campaigns and email marketing (EDMs). Created and managed engaging content across LinkedIn, Instagram, and Red Note using Canva, Capcut, and RenderForest. Founded and produced the “Achieve With Ali” podcast series on LinkedIn, handling concept creation, video production, and editing. Expanded the company’s brand presence through collaborations with leading lenders and experienced brokers. Planned and executed EDM campaigns using Mailchimp to a database of 9K+ subscribers, achieving an average click-through rate of 2.5%. Managed sponsorship marketing by planning event agendas, liaising with sponsors, creating sponsorship packages, managing budgets, and developing post-event promotional materials to create lasting engagement. Authored articles that were featured across leading industry media companies, including Australian Broker News, The Adviser, and Mortgage Professional Australia to increase brand presence. Jointly led the planning and execution of corporate events for up to 100 attendees, including the company’s official launch and Riders In Finance event. Received outstanding feedback, with over 90% of attendees rating the event 4/5 and higher on satisfaction, likelihood to attend future events, and overall execution.
Academic Tutor and Administrative Assistant at James An College
February 1, 2021 - January 31, 2024
Taught one-on-one and group classes (10+ students) across primary and high school subjects, supported administrative tasks, managed scheduling and invoicing, and contributed to classroom operations.
Team Member at Donut King
February 1, 2017 - December 31, 2018
Delivered exceptional customer service in a fast-paced environment, processed payments using POS, and supported stock management and store presentation.

Education

Bachelor of Commerce (Marketing Major; Strategy, Innovation, Entrepreneurship Minor) at University of New South Wales
January 11, 2020 - December 22, 2023
Bachelor of Commerce (Marketing Major; Strategy, Innovation, Entrepreneurship Minor) at University of New South Wales
January 11, 2030 - July 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Real Estate & Construction, Travel & Hospitality, Professional Services, Media & Entertainment, Retail, Financial Services