I am a social media manager

Trizsa Reign Mabugay

I am a social media manager

Available to hire

I am a social media manager

Experience Level

Language

English
Advanced

Work Experience

Customer Service Support at Shopify
January 1, 2024 - December 31, 2025
Resolved customer inquiries, complaints, and refund requests; managed order tracking and fulfillment coordination; ensured accurate and timely processing of transactions; supported customer experience to enhance brand trust.
Photographer & Social Media Manager at Lisa Rausa Photography
January 1, 2022 - December 31, 2024
Developed and executed content calendars across multiple brands; created and edited high-engagement video and image content; implemented trend-based short-form video strategies; repurposed content to maximize reach and engagement; managed scheduling and platform optimization for social media growth.
Feature Writer & Columnist at The Echo
January 1, 2022 - December 31, 2024
Produced digital editorial content; applied creative storytelling to connect with audiences; built brand identity on platforms like TikTok, Instagram, and Facebook; contributed as a feature writer and columnist for The Echo.
Influencer Coordinator at JTM Digital
January 1, 2022 - December 31, 2024
Sourced and vetted influencers aligned with brand positioning and campaign goals; led outreach efforts and managed creator relationships; negotiated rates and coordinated contracts; oversaw campaign timelines, deliverables, and compliance; ensured timely submission of influencer content and tracked performance; grew audience organically through curated short-form videos; implemented affiliate marketing strategies to drive conversions; analyzed video performance metrics to optimize engagement and reach; implemented trend, sound, and hashtag strategies for content visibility on TikTok, Instagram, and Facebook.

Education

Add your educational history here.

Qualifications

HP Life Course - Customer Relationship Management
January 11, 2030 - June 24, 2026
HP Life Course - Social Media Marketing
January 11, 2030 - June 24, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education