I am a dedicated IT professional with a Master's degree in Telecommunications Engineering and a Bachelor's degree in Information Technology & Networking. I bring over 4 years of experience in providing technical support, managing IT systems, and administering cloud and on-premises environments, including Active Directory, Azure, Microsoft 365, Intune, and Windows Server and network security. I am adept at troubleshooting complex issues, managing network infrastructure, and ensuring optimal IT operations in fast-paced environments.…

Jesse Abimbola

I am a dedicated IT professional with a Master's degree in Telecommunications Engineering and a Bachelor's degree in Information Technology & Networking. I bring over 4 years of experience in providing technical support, managing IT systems, and administering cloud and on-premises environments, including Active Directory, Azure, Microsoft 365, Intune, and Windows Server and network security. I am adept at troubleshooting complex issues, managing network infrastructure, and ensuring optimal IT operations in fast-paced environments.…

Available to hire

I am a dedicated IT professional with a Master’s degree in Telecommunications Engineering and a Bachelor’s degree in Information Technology & Networking.

I bring over 4 years of experience in providing technical support, managing IT systems, and administering cloud and on-premises environments, including Active Directory, Azure, Microsoft 365, Intune, and Windows Server and network security. I am adept at troubleshooting complex issues, managing network infrastructure, and ensuring optimal IT operations in fast-paced environments.

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Skills

Experience Level

Language

English
Advanced

Work Experience

IT Specialist at Commerce7 / WineDirect
December 1, 2021 - October 29, 2025
Delivered Tier 1 & 2 technical support across branches; Administered Google Workspace, Microsoft 365, HubSpot, and Active Directory with account management, RBAC policies, and access controls; Supported compliance initiatives using Drata, automating evidence collection and monitoring device/user security; Built and maintained Azure VMs, Windows Server 2019/2022, and hybrid AD environments, configuring NSGs, VPNs, and firewalls for secure infrastructure; Deployed endpoint protection and device compliance with Microsoft Intune and Defender; Automated recurring IT tasks with PowerShell scripts; Coordinated onboarding/offboarding, system rollouts, migrations, and disaster recovery procedures.
FM on Demand Project Specialist – CONSULTANT at Fully Managed by TELUS Business / Tundra Technical Solutions Inc.
February 1, 2025 - February 1, 2025
Identified and resolved synchronization issues between ChannelOnline and integrated systems by analyzing failures and implementing corrective solutions; Ensured accurate and consistent data flow through continuous monitoring of synchronization jobs; Performed regular data validation and correction, both manually and through automation scripts, to maintain system integrity; Maintained detailed documentation of technical issues, troubleshooting steps, and solutions using ServiceNow GCi; Generated and delivered reports on synchronization status, highlighting issues, trends, and resolutions to stakeholders.
Technical Support Specialist at Concentrix
November 30, 2021 - November 30, 2021
Assisted external users of client's technical products/services; identified, investigated, and resolved hardware, software, and networking issues; Troubleshot customer technical issues, including hardware, software, and networking; Followed escalation paths to resolve technical issues, including follow-up outbound calls; Solved unstructured technical problems using conceptual and critical thinking skills.
Field Service Technician at HawkTech Solutions Inc.
January 31, 2022 - January 31, 2022
Assisted clients with hardware, software, and networking issues; Solved technical problems and escalated complex issues as needed, ensuring customer satisfaction; Upgraded Windows Server 2019 to Windows Server 2022.

Education

Master of Science in Telecommunications Engineering at Middlesex University – London
January 1, 2014 - May 1, 2015
Bachelor of Science in Information Technology & Networking at Middlesex University – London
September 1, 2010 - July 1, 2013
Diploma in Network and System Solutions Specialist at Cornerstone International College – Vancouver
April 1, 2021 - August 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Telecommunications, Retail, Education

Skills

Experience Level