Jesse Abimbola
I am a dedicated IT professional with a Master's degree in Telecommunications Engineering and a Bachelor's degree in Information Technology & Networking.
About
I am a dedicated IT professional with a Master’s degree in Telecommunications Engineering and a Bachelor’s degree in Information Technology & Networking.
I bring over 4 years of experience in providing technical support, managing IT systems, and administering cloud and on-premises environments, including Active Directory, Azure, Microsoft 365, Intune, and Windows Server and network security. I am adept at troubleshooting complex issues, managing network infrastructure, and ensuring optimal IT operations in fast-paced environments.
- 3 years' experience
- Joined October 2025
Skills· 3
Languages
- EnglishAdvanced
Industry experience
- Software & Internet
- Professional Services
- Telecommunications
- Retail
- Education
Work experience· 4 roles
Identified and resolved synchronization issues between ChannelOnline and integrated systems by analyzing failures and implementing corrective solutions; Ensured accurate and consistent data flow through continuous monitoring of synchronization jobs; Performed regular data validation and correction, both manually and through automation scripts, to maintain system integrity; Maintained detailed documentation of technical issues, troubleshooting steps, and solutions using ServiceNow GCi; Generated and delivered reports on synchronization status, highlighting issues, trends, and resolutions to stakeholders.
Assisted clients with hardware, software, and networking issues; Solved technical problems and escalated complex issues as needed, ensuring customer satisfaction; Upgraded Windows Server 2019 to Windows Server 2022.
Delivered Tier 1 & 2 technical support across branches; Administered Google Workspace, Microsoft 365, HubSpot, and Active Directory with account management, RBAC policies, and access controls; Supported compliance initiatives using Drata, automating evidence collection and monitoring device/user security; Built and maintained Azure VMs, Windows Server 2019/2022, and hybrid AD environments, configuring NSGs, VPNs, and firewalls for secure infrastructure; Deployed endpoint protection and device compliance with Microsoft Intune and Defender; Automated recurring IT tasks with PowerShell scripts; Coordinated onboarding/offboarding, system rollouts, migrations, and disaster recovery procedures.
Education
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