I am a web designer and developer with over 13 years of experience building and managing websites across higher education, nonprofit, and commercial sectors. My work spans custom WordPress development using HTML, CSS, and PHP, through to digital marketing and UX optimisation. I take a data-driven approach to web performance, using tools like Google Analytics and heat mapping to identify issues and implement improvements. I am methodical, detail-oriented, and experienced in communicating clearly with clients at all levels. I am comfortable working independently on contained technical projects and committed to delivering measurable results.

Jack Ryan-Phillips

I am a web designer and developer with over 13 years of experience building and managing websites across higher education, nonprofit, and commercial sectors. My work spans custom WordPress development using HTML, CSS, and PHP, through to digital marketing and UX optimisation. I take a data-driven approach to web performance, using tools like Google Analytics and heat mapping to identify issues and implement improvements. I am methodical, detail-oriented, and experienced in communicating clearly with clients at all levels. I am comfortable working independently on contained technical projects and committed to delivering measurable results.

Available to hire

I am a web designer and developer with over 13 years of experience building and managing websites across higher education, nonprofit, and commercial sectors.

My work spans custom WordPress development using HTML, CSS, and PHP, through to digital marketing and UX optimisation. I take a data-driven approach to web performance, using tools like Google Analytics and heat mapping to identify issues and implement improvements.

I am methodical, detail-oriented, and experienced in communicating clearly with clients at all levels. I am comfortable working independently on contained technical projects and committed to delivering measurable results.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Language

English
Fluent

Work Experience

Web Marketing Officer at University of Exeter
January 1, 2019 - Present
Manage websites and social media for a Digital Economy research centre. Responsibilities include content-sourcing, ghostwriting, copyediting, and collaborating closely with academics to share their research with wider audiences.
Senior Designer/Partner at Archetype Design
January 1, 2011 - January 1, 2024
Lead design for print and web for small to medium businesses, involvement in branding; technical understanding of server administration and web-build in HTML, PHP, MySQL, and CSS; forging strong client relationships.
Assistant to Dr Scilla Elworthy at Dr Scilla Elworthy
January 1, 2017 - January 1, 2018
Assisting with online book sales, from e-commerce management to customer queries.
Freelance Graphic Designer at Various Clients
January 1, 2011 - January 1, 2017
Progressing a design project from conception to production, evolving client relationships, providing technical support, one-to-one training with clients, fine art video editing, copywriting, and copy-editing. Clients include Frances Lincoln Publishers, Dr Emily Hayes, and Helena Orlowski.
Duke of Edinburgh's Award Assessor at Duke of Edinburgh's Award
January 1, 2012 - January 1, 2012
Mentor one-to-one, helping a student set up an e-commerce website; guided the project to completion.
Facilitator at Croome Court (artist in residence: José Forrest-Tennant)
January 1, 2012 - January 1, 2012
Making the artist's creative vision into digital reality.
Freelance Graphic Designer at Freelance
January 1, 2011 - December 31, 2017
Progressing a design project from conception to production, evolving client relationships, providing technical support, one-to-one training with clients, fine art video editing, copywriting, and copy-editing. Clients include Frances Lincoln Publishers, Dr Emily Hayes, and artist Helena Orlowski.
Duke of Edinburgh's Award Assessor
January 1, 2012 - December 31, 2012
Mentorship role on a one-to-one basis, helping a student set up an e-commerce website and guiding the project to completion.
Facilitator to José Forrest-Tennant, artist in residence at Croome Court
January 1, 2012 - December 31, 2012
Making the artist's creative vision into digital reality.
Assistant to Dr Scilla Elworthy
January 1, 2017 - January 1, 2018
Assisting with online book sales, from e-commerce management to customer queries.
Freelance Graphic Designer
January 1, 2011 - January 1, 2017
Diverse roles: progressing a design project from conception to production, evolving client relationships, providing technical support, one-to-one training with clients, fine art video editing, copywriting, and copy-editing. Clients include Frances Lincoln Publishers, Dr Emily Hayes, and artist Helena Orlowski.
Facilitator at José Forrest-Tennant, artist in residence at Croome Court
January 1, 2012 - January 1, 2012
Making the artist's creative vision into digital reality.

Education

Creative Digital Media BA, First Class Honours at University of Worcester
January 1, 2008 - January 1, 2011
Multimedia National Diploma, Triple Distinction at Hereford College of Arts
January 1, 2005 - January 1, 2007
Introducing Environment at Open University
January 1, 2008 - January 1, 2008
Making Sense of The Arts at Open University
July 1, 2008 - July 1, 2008
CS50: An Introduction to Computer Science at Harvard University / University of Oxford
January 1, 2025 - March 4, 2026
Foundation Certificate in Counselling Skills and Studies at Metanoia Institute
January 1, 2019 - March 4, 2026
Introduction to Counselling; Philosophy A-Zeno; Philosophy Am I Free?; Philosophy of Art; Buddha's Middle Way; Italian at University of Oxford
January 1, 2019 - March 4, 2026
BA in Creative Digital Media, First Class Honours at University of Worcester
January 1, 2008 - January 1, 2011
Multimedia National Diploma, Triple Distinction at Hereford College of Arts
January 1, 2005 - January 1, 2007
Latin GCSE at Hereford Sixth Form College
January 11, 2030 - March 4, 2026
Introduction to Environment at Open University
January 1, 2008 - March 4, 2026
Making Sense of The Arts at Open University
July 1, 2008 - March 4, 2026
CS50: An Introduction to Computer Science at Harvard University / University of Oxford
January 1, 2025 - March 4, 2026
Foundation Certificate in Counselling Skills and Studies at Metanoia Institute
January 1, 2019 - March 4, 2026
Introduction to Counselling; Philosophy A-Zeno; Philosophy Am I Free?; Philosophy of Art; Buddha’s Middle Way; Italian at University of Oxford
November 30, 0002 - March 4, 2026
Creative Digital Media BA, First Class Honours at University of Worcester
January 1, 2008 - January 1, 2011
Introducing Environment at Open University
January 1, 2008 - January 1, 2008
Making Sense of The Arts at Open University
July 1, 2008 - July 1, 2008
Multimedia National Diploma, Triple Distinction at Hereford College of Arts
January 1, 2005 - January 1, 2007
CS50: An Introduction to Computer Science at Harvard University / University of Oxford
January 1, 2025 - January 1, 2025
Foundation Certificate in Counselling Skills and Studies at Metanoia Institute
January 1, 2019 - January 1, 2019
Latin GCSE at Hereford Sixth Form College
January 11, 2030 - March 4, 2026

Qualifications

CS50: An Introduction to Computer Science
January 1, 2025 - March 4, 2026
Foundation Certificate in Counselling Skills and Studies
January 1, 2019 - March 4, 2026
Creative Digital Media BA, First Class Honours
January 1, 2008 - January 1, 2011
Multimedia National Diploma, Triple Distinction
January 1, 2005 - January 1, 2007
Latin GCSE
January 11, 2030 - March 4, 2026
CS50: An Introduction to Computer Science
January 1, 2025 - March 4, 2026
Foundation Certificate in Counselling Skills and Studies
January 1, 2019 - March 4, 2026
Introduction to Counselling
January 11, 2030 - March 4, 2026
Philosophy A-Zeno; Philosophy Am I Free?; Philosophy of Art; Buddha’s Middle Way; Italian
January 11, 2030 - March 4, 2026
Latin GCSE
January 11, 2030 - March 4, 2026
CS50: An Introduction to Computer Science (Coursework)
January 11, 2030 - March 4, 2026
CS50: An Introduction to Computer Science
January 1, 2025 - January 1, 2025
Foundation Certificate in Counselling Skills and Studies
January 1, 2019 - January 1, 2019
Latin GCSE
November 30, 0002 - March 4, 2026

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet
    paper Next Level Conscious Health Website

    https://www.twine.net/signin

    Improved and developed an existing website for a health and wellbeing brand, working within an established Wix environment and existing branding framework. Work focused on refining the site structure, improving user experience, and ensuring the design more effectively reflected the client’s ethos and target audience. A good example of adapting to an unfamiliar platform quickly and delivering improvements without disrupting what was already working.

    paper DIGIT Lab Website Redesign

    Led a full strategic redesign of digit.ac.uk, a WordPress site for a University of Exeter research centre. Rebuilt the site architecture, simplified navigation, and optimised content and messaging for academic and industry audiences. Following the redesign, Google search impressions increased by 94.7%. Work included custom theme development using HTML, CSS, and PHP, alongside UX improvements informed by Google Analytics and heat mapping data.

    paper Archetype Design – Nonprofit Client Websites

    As senior designer and partner at Archetype Design, I led website builds for several nonprofit organisations including Mokoro (an international development consultancy), Homeshare International, and Ruskin Mill Trust (both educational charities). Projects involved translating each organisation’s mission and brand into effective digital presences, delivering high-quality outcomes on tight budgets.

    paper Kate Baillie Counselling Website

    URL: https://www.twine.net/signin

    Designed and built a clean, professional WordPress website for an independent counselling practice, balancing warmth and accessibility with a calm, minimal aesthetic. Handled all aspects of the build including child theme development in HTML, CSS, and PHP, ensuring full mobile optimisation and a smooth user experience. The site needed to communicate trust and professionalism to a sensitive audience – a good example of adapting design sensibility to suit the client’s specific context and user needs.

    paper Exeter INDEX Website Redesign

    Simultaneously redeveloped exeterindex.org alongside digit.ac.uk, managing both projects independently while coordinating with academic researchers, a central web team, and external suppliers. Prioritised a greatly simplified site structure to improve navigation and reduce complexity for users. Built using WordPress with custom HTML, CSS, and PHP. The redesign was well received across the institution.

    paper DDRC Research Hub Optimisation

    Identified and resolved a significant underperformance issue on the Defence Data Research Centre’s WordPress site - ddrc.uk. Using Google Analytics and Microsoft Clarity heat mapping, I discovered that key content was buried too deep within the site structure, causing visitor drop-off. I redesigned the landing page and repositioned the Research Hub to a more prominent location, resulting in a 42% increase in viewership. This project is a good example of my data-driven approach to diagnosing and fixing UX and performance issues without disrupting the existing site design.