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I’m Ian Jackson, a Senior Product Designer with 7+ years crafting complex, systems-driven products across web, iOS, and Android. I thrive in ambiguity, translating technical constraints into clear interaction patterns and collaborating closely with product and engineering to deliver durable, user-centered solutions. I have hands-on experience building and maintaining design systems, guiding UX strategy, and delivering features that balance user needs with business goals. I’m passionate about accessibility and scalable design across platforms, and I enjoy turning customer feedback into actionable improvements that ship meaningful experiences.…I’m Ian Jackson, a Senior Product Designer with 7+ years crafting complex, systems-driven products across web, iOS, and Android. I thrive in ambiguity, translating technical constraints into clear interaction patterns and collaborating closely with product and engineering to deliver durable, user-centered solutions. I have hands-on experience building and maintaining design systems, guiding UX strategy, and delivering features that balance user needs with business goals. I’m passionate about accessibility and scalable design across platforms, and I enjoy turning customer feedback into actionable improvements that ship meaningful experiences.

Ian Jackson

Product Designer, UX Designer, UI Designer, +1

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I’m Ian Jackson, a Senior Product Designer with 7+ years crafting complex, systems-driven products across web, iOS, and Android. I thrive in ambiguity, translating technical constraints into clear interaction patterns and collaborating closely with product and engineering to deliver durable, user-centered solutions. I have hands-on experience building and maintaining design systems, guiding UX strategy, and delivering features that balance user needs with business goals. I’m passionate about accessibility and scalable design across platforms, and I enjoy turning customer feedback into actionable improvements that ship meaningful experiences.…I’m Ian Jackson, a Senior Product Designer with 7+ years crafting complex, systems-driven products across web, iOS, and Android. I thrive in ambiguity, translating technical constraints into clear interaction patterns and collaborating closely with product and engineering to deliver durable, user-centered solutions. I have hands-on experience building and maintaining design systems, guiding UX strategy, and delivering features that balance user needs with business goals. I’m passionate about accessibility and scalable design across platforms, and I enjoy turning customer feedback into actionable improvements that ship meaningful experiences.

Available to hire

I’m Ian Jackson, a Senior Product Designer with 7+ years crafting complex, systems-driven products across web, iOS, and Android. I thrive in ambiguity, translating technical constraints into clear interaction patterns and collaborating closely with product and engineering to deliver durable, user-centered solutions.

I have hands-on experience building and maintaining design systems, guiding UX strategy, and delivering features that balance user needs with business goals. I’m passionate about accessibility and scalable design across platforms, and I enjoy turning customer feedback into actionable improvements that ship meaningful experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Portuguese

Intermediate

Work Experience

Senior Product Designer at Alarm.com

January 1, 2019 - Present

Adapted and extended system activity search patterns for video content to support natural language queries; collaborated with engineering on LLM integration and video-specific result ranking and presentation. Led a complex video settings redesign for a robust, flexible system; redesigned saved clips with new views and sorting informed by customer feedback; updated camera controls (PTZ, 360° de-warping); designed motion sensitivity calibration and guided setup flows. Designed interfaces for real-time alarm events, including location tracking, device status, and emergency response workflows to improve situational awareness during critical incidents. Refined vehicle fleet dashboards to highlight key information and partnered with the fleet team to define thresholds and alert behavior. Co-maintained an enterprise design system (100+ components) across iOS, Android, and Web; established design QA processes and supported WCAG-aligned accessibility standards. Delivered 20+ features and hundr

Web Designer at Cloudera

August 1, 2017 - January 1, 2019

Designed and developed investor relations pages and an online hub for webinars and events, enhancing the company’s online presence and supporting stakeholder communications. Created new designs within an evolving brand guide, ensuring all materials and web pages aligned with the refreshed branding while maintaining consistency across all touch points.

Senior Graphic Designer at InsideSales.com

February 1, 2013 - August 1, 2017

Coordinated with executives, learning to articulate design decisions in a fast-paced startup environment, balancing creative vision with business objectives to deliver impactful, detailed solutions on high-priority projects. Designed a cohesive brand experience across multiple platforms, including web, interactive displays, trade shows, and media, reinforcing InsideSales.com's leadership in sales technology.

Graphic Designer / Intern at XANGO, Cue, Inc., OGIO International

June 1, 2009 - February 1, 2013

Developed brand experiences, investor relations sites, and marketing collateral; learned to articulate design decisions to executives and collaborate across distributed teams.