Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a test management professional with a Certified SCRUM Master credential, specializing in project management, software testing, migration initiatives, and quality assurance across Banking, Insurance, and Financial Services domains. I have hands-on experience with Guidewire testing (PolicyCenter, BillingCenter, ClaimCenter), along with leading global QA teams, crafting test strategies, and delivering high-quality solutions aligned with business objectives. I excel at building test centers of excellence, integrating tests into CI/CD pipelines, and mentoring teams on QA practices. My background spans Agile, V-Model, and Waterfall methodologies, automation frameworks, and multi-LOB testing across Insurance, Banking, e-commerce, and government projects. I’m passionate about driving quality and continuous improvement through clear communication, proactive risk management, and measurable testing outcomes.…I am a test management professional with a Certified SCRUM Master credential, specializing in project management, software testing, migration initiatives, and quality assurance across Banking, Insurance, and Financial Services domains. I have hands-on experience with Guidewire testing (PolicyCenter, BillingCenter, ClaimCenter), along with leading global QA teams, crafting test strategies, and delivering high-quality solutions aligned with business objectives. I excel at building test centers of excellence, integrating tests into CI/CD pipelines, and mentoring teams on QA practices. My background spans Agile, V-Model, and Waterfall methodologies, automation frameworks, and multi-LOB testing across Insurance, Banking, e-commerce, and government projects. I’m passionate about driving quality and continuous improvement through clear communication, proactive risk management, and measurable testing outcomes.

Jacob Pushparaj

QA Engineer, Project Manager, Developer, +2





I am a test management professional with a Certified SCRUM Master credential, specializing in project management, software testing, migration initiatives, and quality assurance across Banking, Insurance, and Financial Services domains. I have hands-on experience with Guidewire testing (PolicyCenter, BillingCenter, ClaimCenter), along with leading global QA teams, crafting test strategies, and delivering high-quality solutions aligned with business objectives. I excel at building test centers of excellence, integrating tests into CI/CD pipelines, and mentoring teams on QA practices. My background spans Agile, V-Model, and Waterfall methodologies, automation frameworks, and multi-LOB testing across Insurance, Banking, e-commerce, and government projects. I’m passionate about driving quality and continuous improvement through clear communication, proactive risk management, and measurable testing outcomes.…I am a test management professional with a Certified SCRUM Master credential, specializing in project management, software testing, migration initiatives, and quality assurance across Banking, Insurance, and Financial Services domains. I have hands-on experience with Guidewire testing (PolicyCenter, BillingCenter, ClaimCenter), along with leading global QA teams, crafting test strategies, and delivering high-quality solutions aligned with business objectives. I excel at building test centers of excellence, integrating tests into CI/CD pipelines, and mentoring teams on QA practices. My background spans Agile, V-Model, and Waterfall methodologies, automation frameworks, and multi-LOB testing across Insurance, Banking, e-commerce, and government projects. I’m passionate about driving quality and continuous improvement through clear communication, proactive risk management, and measurable testing outcomes.

Available to hire

I am a test management professional with a Certified SCRUM Master credential, specializing in project management, software testing, migration initiatives, and quality assurance across Banking, Insurance, and Financial Services domains. I have hands-on experience with Guidewire testing (PolicyCenter, BillingCenter, ClaimCenter), along with leading global QA teams, crafting test strategies, and delivering high-quality solutions aligned with business objectives.

I excel at building test centers of excellence, integrating tests into CI/CD pipelines, and mentoring teams on QA practices. My background spans Agile, V-Model, and Waterfall methodologies, automation frameworks, and multi-LOB testing across Insurance, Banking, e-commerce, and government projects. I’m passionate about driving quality and continuous improvement through clear communication, proactive risk management, and measurable testing outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

QA – Project Lead at Virtusa

September 1, 2025 - Present

Defined the overall QA strategy for insurance workflows implemented on Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud); developed comprehensive test plans covering new business, policy servicing, claims, renewals, billing, and customer interactions; identified testing scope, timelines, risks, dependencies, and entry/exit criteria; communicated with client managers and stakeholders and provided progress updates through weekly/monthly reports.

Senior Consultant at PLATO

February 1, 2023 - July 1, 2025

Led testing activities related to ETL processes, data migration, data warehousing, and reporting systems for Saskatchewan Government Insurance and SUNCOR; collaborated with PMs and Technical Testing team to develop Test Plans and Strategies; monitored project progress and guided execution for Guidewire Policy Center developments; performed RCA and implemented process improvements.

Test - Director at Experience.com

January 1, 2021 - February 1, 2023

Supervised all testing phases for product development across UI/Performance/API/Mobile/ETL; established in-house testing procedures; built and led the API testing team; guided Test Managers and Test Leads; reported testing progress to the executive board and set OKRs.

ENGINEER.IV.SOFTWARE – Project Manager at CISCO

April 1, 2017 - July 1, 2020

Managed manual and automation (API, UI, and Performance) testing teams and product releases; performed System, Functional, Integration, Regression, and Non-functional testing; liaison between Development and Delivery teams; led Defect Triage and produced bi-weekly reports; mentored team and drove process improvements.

Senior Manager at Quinnox Consultancy Services Limited

March 1, 2015 - December 1, 2016

Heading and managing testing under managed services for State Bank of Mauritius, Mashreq, and CITI Bank; mapped front and middle office workflows (Charles River IMS & Simcorp) including portfolio management, order management, and compliance monitoring; led UAT, managed RAIDs, metrics, and process improvements; coordinated offshore/onshore delivery.

QA Manager at Niteo Technologies Pvt. Ltd. (NEC Company)

June 1, 2012 - February 1, 2015

Understanding test requirements, designing project plans and test plans; set up Testing CoE for clients; oversaw project activities, optimization, planning, and manpower; authored test cases for trading systems including BaNCS, Charles River IMS, FX - Blotter, CMS, CAT Dashboard; ensured delivery within scope and timelines.

Project Manager at Corent Technologies

July 1, 2010 - March 1, 2012

Involved in SDLC from initiation to closure; prepared project plans, charters, estimations (effort, time, cost), risk and contingency plans; handled API testing for two products; administered automation; tracked RTM and test design metrics.