Hello! I’m Steven Roberts, a versatile professional with a strong foundation in customer service, office administration, IT support, and e-commerce operations. I have hands-on experience designing and maintaining websites, managing data and processes, and delivering reliable tech-driven solutions for clients and teams. I’m driven by helping people solve problems, learning new tools quickly, and delivering timely, professional service. I’m seeking part- or full-time opportunities where I can combine my technical skills with my dedication to excellent customer experiences, whether in a fast-paced corporate setting or a dynamic small business. I thrive in collaborative environments and am comfortable working remotely with strong self-management and communication.

Steven Roberts

Hello! I’m Steven Roberts, a versatile professional with a strong foundation in customer service, office administration, IT support, and e-commerce operations. I have hands-on experience designing and maintaining websites, managing data and processes, and delivering reliable tech-driven solutions for clients and teams. I’m driven by helping people solve problems, learning new tools quickly, and delivering timely, professional service. I’m seeking part- or full-time opportunities where I can combine my technical skills with my dedication to excellent customer experiences, whether in a fast-paced corporate setting or a dynamic small business. I thrive in collaborative environments and am comfortable working remotely with strong self-management and communication.

Available to hire

Hello! I’m Steven Roberts, a versatile professional with a strong foundation in customer service, office administration, IT support, and e-commerce operations. I have hands-on experience designing and maintaining websites, managing data and processes, and delivering reliable tech-driven solutions for clients and teams. I’m driven by helping people solve problems, learning new tools quickly, and delivering timely, professional service.

I’m seeking part- or full-time opportunities where I can combine my technical skills with my dedication to excellent customer experiences, whether in a fast-paced corporate setting or a dynamic small business. I thrive in collaborative environments and am comfortable working remotely with strong self-management and communication.

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Language

English
Fluent

Work Experience

Data Annotator at Data Annotation Tech
November 1, 2024 - November 1, 2024
Worked with extensive textual datasets, labeling and categorizing data for machine learning and AI algorithms. Accurately identified entities, classified documents, validated model outputs, and contributed to data quality and system accuracy.
Owner / Operator / Customer Service at Solitary Isle
January 1, 2019 - October 29, 2025
Sole operator of an online print-on-demand apparel business; managed customer service, website design and maintenance, product design, advertising, payments, shipping, and overall operations.
Office Manager / Customer Service at JM Projects / Altered Spaces
January 1, 2010 - October 29, 2025
Provided daily customer service, office administration, website design, payroll, IT for company infrastructure, light bookkeeping, HST, bill payments, and budgeting; supported project and design operations.
Ecommerce Sales / Customer Service at Like New Computers
January 1, 2011 - January 1, 2011
Liquidated excess inventory on eBay; managed product lifecycle from receiving inventory to listing, payments, shipping, and post-sale support.
Ecommerce / Customer Service at Quick Drop
January 1, 2010 - January 1, 2010
Opened/closed storefront; front counter customer service, phone and email support; managed online sales lifecycle from intake to listing, payments, and shipping; handled PayPal and business accounts.
Information Technologies – Freelance at Self Employed
January 1, 2005 - October 29, 2025
Provided computer, cell, software repair and support; offered web page design and maintenance; focused on reliable, prompt customer service.

Education

Graduate Diploma at Sault College, Ontario
January 11, 2030 - January 1, 2005
Secondary School Diploma at White Pines Collegiate
January 11, 2030 - January 1, 2001

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment, Education