Audio and technology professional with a BSc (Hons) in Audio Production and a strong track record in reliability-first technical delivery in high-availability environments. Experienced in leading day-to-day service across large room estates, owning escalations, and driving repeat-issue prevention through structured diagnosis and reporting. Commuter-based around London from East Grinstead, comfortable travelling to on-site or hybrid locations. Brings a practical QA/process mindset (audits, checklists, KPIs, corrective/preventive actions) alongside hands-on critical listening and networked audio/conferencing expertise.

James Emery

Audio and technology professional with a BSc (Hons) in Audio Production and a strong track record in reliability-first technical delivery in high-availability environments. Experienced in leading day-to-day service across large room estates, owning escalations, and driving repeat-issue prevention through structured diagnosis and reporting. Commuter-based around London from East Grinstead, comfortable travelling to on-site or hybrid locations. Brings a practical QA/process mindset (audits, checklists, KPIs, corrective/preventive actions) alongside hands-on critical listening and networked audio/conferencing expertise.

Available to hire

Audio and technology professional with a BSc (Hons) in Audio Production and a strong track record in reliability-first technical delivery in high-availability environments. Experienced in leading day-to-day service across large room estates, owning escalations, and driving repeat-issue prevention through structured diagnosis and reporting.

Commuter-based around London from East Grinstead, comfortable travelling to on-site or hybrid locations. Brings a practical QA/process mindset (audits, checklists, KPIs, corrective/preventive actions) alongside hands-on critical listening and networked audio/conferencing expertise.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Work Experience

Senior Audiovisual Technician at King’s College London (KCL)
January 1, 2026 - Present
On-the-floor lead for daily service delivery across 130+ meeting rooms and teaching/event spaces. Coordinate workload and priorities, maintain service standards, and own escalations through structured diagnosis and clear stakeholder updates. Coordinate vendors to resolve issues and prevent repeat faults, supported by room readiness checks and service reporting with trend and risk analysis. Train and upskill Grade 4 (junior) technicians, embedding consistent ways of working and communication standards. Support hybrid and livestreamed events with robust setups and calm troubleshooting under live conditions.
Audiovisual Technician at King’s College London (KCL)
December 1, 2023 - January 1, 2026
Delivered high-quality event and teaching support while operating and troubleshooting Crestron, Q-SYS and Polycom conferencing and projection systems. Managed bookings and ONELAN digital signage, performing proactive room checks on a twice-daily SLA standard to minimize downtime. Worked across hybrid teaching and event requirements, ensuring reliable outcomes and smooth on-site delivery. Recognised with Campus Tech of the Year (AV Strand, 2025) for outstanding service delivery.
Junior Audio Visual & Events Technician at The Institute of Cancer Research
August 1, 2022 - November 1, 2023
Supported AV/IT across two London campuses, scheduling and delivering hybrid meetings/webinars and events with reliable outcomes. Managed global administration for the Condeco booking system, maintaining accurate schedules, updates and stakeholder communications. Coordinated practical event requirements across both campuses to ensure consistent delivery and minimal disruption.
Freelance Music Producer & Engineer at Self-employed
January 1, 2015 - Present
Produced, mixed and mastered music to brief and deadline, managing quality control across revision cycles and final deliveries. Applied critical listening and consistency checks to ensure mixes translate across different playback contexts. Delivered remote/UK projects with deadline-focused project management and version control.

Education

BSc (Hons) Audio Production at SAE Institute, London
January 1, 2022 - January 1, 2022
Professional Musicianship at BIMM Brighton
January 1, 2016 - January 1, 2016

Qualifications

AVIXA CTS
January 11, 2030 - July 14, 2026
ITIL Foundation
January 11, 2030 - July 14, 2026
Q-SYS Level 0/1
January 11, 2030 - July 14, 2026
Dante Level 1
January 11, 2030 - July 14, 2026
Crestron
January 11, 2030 - July 14, 2026
Emergency First Aid
January 11, 2030 - July 14, 2026
DBS Enhanced
January 11, 2030 - July 14, 2026

Industry Experience

Media & Entertainment, Education, Healthcare, Professional Services