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I'm Jamie Dang, a Training Expert and Instructional Designer with 5 years of experience helping global tech clients (Meta, TikTok, Shopee) deliver scalable, high-impact training programs. I specialize in adult learning, Train-the-Trainer enablement, and e-learning solutions tailored to tech/product updates. Based in Thailand, I design training that delivers clarity, confidence, and real-world results by turning complex workflows into engaging, trackable learning and collaborating with SMEs to tailor content for business impact.…I'm Jamie Dang, a Training Expert and Instructional Designer with 5 years of experience helping global tech clients (Meta, TikTok, Shopee) deliver scalable, high-impact training programs. I specialize in adult learning, Train-the-Trainer enablement, and e-learning solutions tailored to tech/product updates. Based in Thailand, I design training that delivers clarity, confidence, and real-world results by turning complex workflows into engaging, trackable learning and collaborating with SMEs to tailor content for business impact.

Jamie Dang

Instructional Designer, Online Trainer, Content Creator, +2

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I'm Jamie Dang, a Training Expert and Instructional Designer with 5 years of experience helping global tech clients (Meta, TikTok, Shopee) deliver scalable, high-impact training programs. I specialize in adult learning, Train-the-Trainer enablement, and e-learning solutions tailored to tech/product updates. Based in Thailand, I design training that delivers clarity, confidence, and real-world results by turning complex workflows into engaging, trackable learning and collaborating with SMEs to tailor content for business impact.…I'm Jamie Dang, a Training Expert and Instructional Designer with 5 years of experience helping global tech clients (Meta, TikTok, Shopee) deliver scalable, high-impact training programs. I specialize in adult learning, Train-the-Trainer enablement, and e-learning solutions tailored to tech/product updates. Based in Thailand, I design training that delivers clarity, confidence, and real-world results by turning complex workflows into engaging, trackable learning and collaborating with SMEs to tailor content for business impact.

Available to hire

I’m Jamie Dang, a Training Expert and Instructional Designer with 5 years of experience helping global tech clients (Meta, TikTok, Shopee) deliver scalable, high-impact training programs. I specialize in adult learning, Train-the-Trainer enablement, and e-learning solutions tailored to tech/product updates.

Based in Thailand, I design training that delivers clarity, confidence, and real-world results by turning complex workflows into engaging, trackable learning and collaborating with SMEs to tailor content for business impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Vietnamese

Fluent

English

Fluent

Work Experience

Business Education Training Partner at IntraEdge

May 24, 2024 - Present

Design and deliver webinar training for Meta new Business Messaging solutions; conducted 108 training sessions on Meta Ad Solutions and Tools with 93% Learner Satisfaction Score; guest speaker at in-person events to boost product adoption; conducted Learning Needs Analysis shaping 9 topics for Vietnam market gaps and driving Meta Ads Solution adoption.

Instructional Designer (Freelancer) at Self-Employed / Freelancer

January 24, 2024 - Present

Projects across First Aid (Health), Marketing, Sales, Social Media, Paid Ads Solutions, Policy, Hotel & Hospitality; services include Instructional Lesson Design, Training Program Content (In-person & VILT), E-learning courses, Training Delivery; designed Train-the-Trainer materials and restructured legacy decks; aligned with adult learning theory and scalable delivery; collaborated with SMEs and client stakeholders to tailor content.

Learning Partner, Tech L&D at Shopee

March 1, 2022 - December 1, 2022

Developed training programs and onboarding decks for Product Managers and Engineers across 17 teams; created scalable Train-the-Trainer workshops; coached internal tech trainers on educating team members about product knowledge and processes; designed learning assets based on adult learning models and tech workflows; facilitated cross-functional workshops and region-specific training materials.

Training Expert, Monetization Integrity, GBS at TikTok

September 1, 2021 - February 1, 2022

Designed and delivered 4 ad policy trainings for Vietnam market and 2 update trainings globally; revamped onboarding program into a digital blended learning program with synchronous LIVE workshops, workbook activities, hands-on practice, and asynchronous e-learning; increased pass rate from 85% to 94%; onboarded 3 batches with 100% passing; analyzed moderation error trends to reduce false detections from 1.2% to 0.35%.

Training Team Lead at TDCX

April 1, 2020 - September 1, 2021

Developed learner guides, videos, and FAQs for Account Manager teams across 8 APAC markets; led Train-the-Trainer sessions for regional trainers; created and updated PowerPoint-based training decks and SOPs; managed stakeholder feedback and adapted content for evolving tools; ensured scalability and engagement through training playbooks and trainer-ready content.