Operations and project coordination professional with over 10 years of experience supporting business operations, managing client relationships, coordinating projects, and leading teams within the corporate language education sector. I work closely with management to oversee daily operations, drive projects, optimize processes, and ensure the delivery of high-quality services. My role combines operational management, stakeholder engagement, team coordination, and customer success.
Alongside these responsibilities, I continue to deliver business English training to professionals across a range of industries, providing valuable insight into client needs and helping maintain a strong connection to service delivery.
In addition, I work as a freelance contributor on AI-related projects involving data annotation, prompt creation, transcription, and quality evaluation, which has strengthened my understanding of AI technologies and large language models.
Having worked extensively in remote environments, I am highly skilled at self-management, virtual collaboration, and maintaining strong communication across distributed teams while consistently delivering results.
Known for a proactive mindset, strong organizational skills, effective communication, and the ability to manage multiple priorities in dynamic environments.
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