Hi! I'm Janina, a dedicated digital marketing virtual assistant with a passion for helping businesses grow through effective online strategies. With over five years of experience, I've honed my skills in social media management, customer support, and business operations. I thrive in dynamic environments and enjoy collaborating with teams remotely. As the owner and operations manager of two businesses, I've developed a keen understanding of customer needs and have consistently worked towards building lasting relationships. I'm focused on delivering quality work and continuously learning to improve my skills.…

JANINA GAYLE LAROZA DE LOS SANTOS

Hi! I'm Janina, a dedicated digital marketing virtual assistant with a passion for helping businesses grow through effective online strategies. With over five years of experience, I've honed my skills in social media management, customer support, and business operations. I thrive in dynamic environments and enjoy collaborating with teams remotely. As the owner and operations manager of two businesses, I've developed a keen understanding of customer needs and have consistently worked towards building lasting relationships. I'm focused on delivering quality work and continuously learning to improve my skills.…

Available to hire

Hi! I’m Janina, a dedicated digital marketing virtual assistant with a passion for helping businesses grow through effective online strategies. With over five years of experience, I’ve honed my skills in social media management, customer support, and business operations. I thrive in dynamic environments and enjoy collaborating with teams remotely.
As the owner and operations manager of two businesses, I’ve developed a keen understanding of customer needs and have consistently worked towards building lasting relationships. I’m focused on delivering quality work and continuously learning to improve my skills.

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Language

English
Fluent

Work Experience

Owner / Operations Manager at Egg Delivery Business
January 1, 2021 - Present
Managed online orders, customer communication, and delivery coordination. Created simple promotional content and handled inquiries through social platforms. Organized customer data and ensured timely follow-ups. Built repeat customer base through excellent service and communication.
Owner / Operations Manager at Triospin Laundry
January 1, 2023 - Present
Managed daily operations including scheduling, customer communication, and workflow organization. Handled social media inquiries and basic content posting to promote services. Maintained business records, reports, and client database. Improved service efficiency through organized systems and processes.

Education

Certificate in Culinary Arts at De La Salle Lipa
January 1, 2010 - January 1, 2012
Bachelor of Science in Tourism Management at De La Salle Lipa
January 1, 2007 - January 1, 2009

Qualifications

Add your qualifications or awards here.