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Jan Luis D. Roque is a licensed professional teacher and experienced Virtual Assistant with over 4 years of expertise in executive support, customer service, and administrative operations. Skilled in CRM management, calendar coordination across time zones, and content creation for social media, he has a proven track record of streamlining workflows, improving client experiences, and supporting business growth in remote environments. Jan combines strong organizational skills, proactive problem-solving, and a customer-focused mindset to ensure seamless operations and high-quality results.…Jan Luis D. Roque is a licensed professional teacher and experienced Virtual Assistant with over 4 years of expertise in executive support, customer service, and administrative operations. Skilled in CRM management, calendar coordination across time zones, and content creation for social media, he has a proven track record of streamlining workflows, improving client experiences, and supporting business growth in remote environments. Jan combines strong organizational skills, proactive problem-solving, and a customer-focused mindset to ensure seamless operations and high-quality results.

Jan Luis D. Roque

Video Editor, Graphic Designer, Social Media Manager, +2

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Jan Luis D. Roque is a licensed professional teacher and experienced Virtual Assistant with over 4 years of expertise in executive support, customer service, and administrative operations. Skilled in CRM management, calendar coordination across time zones, and content creation for social media, he has a proven track record of streamlining workflows, improving client experiences, and supporting business growth in remote environments. Jan combines strong organizational skills, proactive problem-solving, and a customer-focused mindset to ensure seamless operations and high-quality results.…Jan Luis D. Roque is a licensed professional teacher and experienced Virtual Assistant with over 4 years of expertise in executive support, customer service, and administrative operations. Skilled in CRM management, calendar coordination across time zones, and content creation for social media, he has a proven track record of streamlining workflows, improving client experiences, and supporting business growth in remote environments. Jan combines strong organizational skills, proactive problem-solving, and a customer-focused mindset to ensure seamless operations and high-quality results.

Available to hire

Jan Luis D. Roque is a licensed professional teacher and experienced Virtual Assistant with over 4 years of expertise in executive support, customer service, and administrative operations. Skilled in CRM management, calendar coordination across time zones, and content creation for social media, he has a proven track record of streamlining workflows, improving client experiences, and supporting business growth in remote environments. Jan combines strong organizational skills, proactive problem-solving, and a customer-focused mindset to ensure seamless operations and high-quality results.

Work Experience

Virtual Executive Assistant at Cloudstaff Modern Workforce Inc. / Machinery Masters Ltd.

June 1, 2015 - April 1, 2016

Scheduled and coordinated meetings for the CEO on Google Calendar; conducted lead follow-ups, nurtured prospects, and scheduled meetings with the CEO; managed the CEO's email correspondence and maintained clear communication loops; researched potential client companies for direct outreach; maintained and organized the CRM system; developed engaging social media content and oversaw social media accounts to increase reach and generate qualified leads; managed the company website backend.

Virtual Admin Assistant at EDGE Tutor International

April 1, 2024 - April 1, 2025

Managed the schedules of all teachers, ensured efficient allocation of booked and unbooked slots to optimize lesson coverage; tracked teacher availability; researched and evaluated new teaching materials; updated and maintained lesson plans within the learning portal; monitored teacher performance and provided administrative support to enhance the teaching process.

Online English Teacher at EDGE Tutor International / Day1 Company: PODO English

March 1, 2024 - February 1, 2025

Delivered 25-minute, voice-only online lessons to Korean students, focusing on speaking, listening, and pronunciation; fostered an interactive, conversation-based learning environment; tracked student progress and provided personalized feedback; offered ongoing support before, during, and after lessons; aimed to retain students through quality lessons and engagement.

Sales and Marketing / Admin Manager at Printerest Graphics and Advertising

July 1, 2020 - January 1, 2024

Graphics design and video editing for advertisements; implemented marketing strategies to promote services; developed sales by prospecting and qualifying potential customers; provided customer support before, during, and after service; retained customers and kept them engaged with products and services; created and posted advertisements on social media to boost brand impression.

Computer Teacher at Noblesse International School

August 1, 2019 - May 1, 2020

Taught uses, parts and functions of computers to primary students; engaged learners with educational games; administered assessments to evaluate progress; provided feedback to parents and department heads.

ICT Teacher at Westfields International School

September 1, 2018 - June 1, 2019

Taught basic programming, Microsoft Office Suites and AutoCAD to junior and senior high students; conducted assessments to evaluate learning and ensure understanding of lessons.

Cambridge English Teacher at We Academy - Worldwide Excellence Inc.

June 1, 2018 - August 1, 2018

Taught English language with the Cambridge English framework and materials to foreign students of various ages.

Technology and Livelihood Teacher (On-the-job Training) at Don Honorio Ventura Technological State University

June 1, 2017 - March 1, 2018

Taught home economics/domestic sciences to high school students; assisted and supported the cooperating teacher by creating learning materials and supporting students who experienced difficulty with lessons.