I have experience in customer service and online community management. As a Call Center Agent at IBEX, I developed strong communication and problem-solving skills, assisting customers with inquiries and providing efficient support in a fast-paced environment. Later, as a Reddit Manager, I gained hands-on experience in managing model accounts, engaging with online communities, and maintaining a consistent online presence. With this background, I bring adaptability, strong interpersonal skills, and the ability to handle both customer-facing and digital community roles effectively.

Jann Carlo Perez

I have experience in customer service and online community management. As a Call Center Agent at IBEX, I developed strong communication and problem-solving skills, assisting customers with inquiries and providing efficient support in a fast-paced environment. Later, as a Reddit Manager, I gained hands-on experience in managing model accounts, engaging with online communities, and maintaining a consistent online presence. With this background, I bring adaptability, strong interpersonal skills, and the ability to handle both customer-facing and digital community roles effectively.

Available to hire

I have experience in customer service and online community management.
As a Call Center Agent at IBEX, I developed strong communication and problem-solving skills, assisting customers with inquiries and providing efficient support in a fast-paced environment. Later, as a Reddit Manager, I gained hands-on experience in managing model accounts, engaging with online communities, and maintaining a consistent online presence. With this background, I bring adaptability, strong interpersonal skills, and the ability to handle both customer-facing and digital community roles effectively.

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Language

English
Advanced

Work Experience

Call Center Agent at IBEX
January 1, 2024 - July 1, 2024
Developed strong communication and problem-solving skills, assisting customers with inquiries and providing efficient support in a fast-paced environment.
Reddit Manager at D5Star
November 1, 2024 - August 1, 2025
Gained hands-on experience in managing model accounts, engaging with online communities, and maintaining a consistent online presence.

Education

Bachelor of Science in Disaster Resilience and Management at Davao Del Norte State College
January 11, 2030 - January 13, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Media & Entertainment, Software & Internet, Professional Services, Education