I'm Heather Denise Abrams, a professional AI training freelancer with experience across data entry, language tasks, and multimodal model training for platforms such as Outlier.ai and Oneforma. I type 68+ WPM with up to 95% accuracy, learn new task types quickly, and adapt easily across diverse workflows. I have a strong command of English grammar and language nuance, with hands-on experience in voice recording, transcription, and content evaluation to improve AI performance.

Heather Abrams

I'm Heather Denise Abrams, a professional AI training freelancer with experience across data entry, language tasks, and multimodal model training for platforms such as Outlier.ai and Oneforma. I type 68+ WPM with up to 95% accuracy, learn new task types quickly, and adapt easily across diverse workflows. I have a strong command of English grammar and language nuance, with hands-on experience in voice recording, transcription, and content evaluation to improve AI performance.

Available to hire

I’m Heather Denise Abrams, a professional AI training freelancer with experience across data entry, language tasks, and multimodal model training for platforms such as Outlier.ai and Oneforma.

I type 68+ WPM with up to 95% accuracy, learn new task types quickly, and adapt easily across diverse workflows. I have a strong command of English grammar and language nuance, with hands-on experience in voice recording, transcription, and content evaluation to improve AI performance.

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Language

English
Fluent

Work Experience

Outlier Data Annotator at Outlier
September 1, 2025 - Present
Complete a variety of short tasks to train AI models and chatbots. Annotate images and videos, map color shades, record prepared English phrases, and use tools to remove people from images while keeping edits natural. Also verify the accuracy of AI-transcribed audio files.
Bug Finder at uTest
May 1, 2025 - Present
Accept test invitations to websites and apps, search for bugs and issues, and report findings to the platform to help improve user experience.
Delivery Driver at Uber
November 1, 2021 - October 1, 2024
Provided prompt and accurate delivery of food orders, followed efficient routing, and maintained high customer satisfaction through professional service.
Call Center Representative at Skilcheck
September 1, 2021 - January 1, 2022
Assessed customer service performance of storage facility managers via telephone, documented calls for feedback, and contributed to quality assurance and retraining initiatives.
Office Manager at Family Solutions
April 1, 2018 - December 1, 2018
Managed the office when field staff were away; reorganized materials for better accessibility and handled data entry, client files, and time-sheets.
Cashier at Michaels Arts & Crafts
October 1, 2014 - February 1, 2016
Provided prompt and polite point-of-sale service and maintained store appearance and stock levels to support a inviting shopping environment.
Administrative Assistant at International Health Care
November 1, 2006 - August 1, 2014
Managed and updated client records with high data-entry precision, created marketing collateral, and enhanced interdepartmental coordination and client relations.
AI Generalist at Outlier
September 1, 2025 - Present
Freelance AI training specialist focused on data entry, language tasks, and multimodal model training for platforms such as Outlier.ai and Oneforma. Responsible for labeling, data curation, and quality control to improve AI performance. Creates and tests data pipelines, documents task requirements, and communicates task adjustments to data teams. Demonstrates fast task adaptation, learning new data types quickly, and maintaining high accuracy in fast-paced workflows.
Delivery Driver at UberEats
November 1, 2021 - October 1, 2024
Delivered food orders on schedule while maintaining a high customer satisfaction rate. Optimized routes to reduce delivery times and increased daily stops. Handled cashless payments and order tracking, ensuring accurate fulfillment and minimal errors. Proactively resolved delivery issues to improve repeat business.

Education

Certified Office Assistant Training at Wilson Community College
September 1, 2010 - November 1, 2010
Phlebotomy Technician/ Phlebotomist – Certificate of Undergraduate Studies at Wilson Community College
April 1, 2008 - July 1, 2008
Interview, Résumé, Application Workshop – Certificate of Undergraduate Studies at Edgecombe Community College
April 1, 2005 - July 1, 2005
Certificate at Wilson Community College
September 20, 2010 - November 20, 2010
Certificate at Wilson Community College
April 20, 2008 - July 20, 2008
Certificate at Edgecombe Community College
April 20, 2005 - July 20, 2005

Qualifications

Certified Office Assistant Training
September 1, 2010 - November 1, 2010
Phlebotomy Technician Certification
April 1, 2008 - July 1, 2008
Interview, Résumé, Application Workshop Certification
April 1, 2005 - July 1, 2005
Certified Office Assistant Training, Administrative Assistant and Secretarial Science, General
September 20, 2010 - November 20, 2010
Certificate of Undergraduate Studies, Phlebotomy Technician/Phlebotomist
April 20, 2008 - July 20, 2008
Certificate of Undergraduate Studies, Interview, Résumé, Application Workshop
April 20, 2005 - July 20, 2005

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Healthcare, Education