Available to hire
Hi there, I’m Joseph Caintic, a QA Automation Engineer who loves turning complex systems into reliable, user-friendly experiences. I’ve built end-to-end automation for Salesforce apps using Playwright, set up CI pipelines for daily test runs, and mentored teammates to accelerate release cycles from five days to two. I enjoy collaborating with developers and product teams to ship quality software while keeping testing practical and scalable.
Beyond automation, I work with CMS platforms, accessibility checks, and API testing, and I’m always learning new tools like TypeScript, Vitest, and AI-assisted testing to stay fast, thorough, and friendly.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Lead Automated Test Engineer at Hilton
March 1, 2023 - PresentCreated an end-to-end automation system for parallel-testing a Salesforce app using Playwright, including testing reservations, issue filing/resolution, and privilege-based testing. Established a CI pipeline with reporting for successes/failures and mentored teammates; reduced QA time from 5 days to 2 days. Also built Cypress-based E2E/Component tests for the brand pages, Help Center, and login/authorization flows; included API testing. All tests written in TypeScript running on Node.js; utilized AI-assisted test case generation with GitHub Copilot.
QA Engineer at Blue State
March 1, 2018 - January 31, 2023Wrote and executed manual test scripts for iOS/Android, tracked bugs in JIRA, verified fixes, and tested multiple browsers. Verified back-end CMS functionality (WordPress/Drupal), WCAG 2.1 accessibility, email templates (Salesforce Marketing Cloud, Email On Acid), and API tests (Postman). First in the company to become Segment Certified; led process improvements and managed QA across 4–5 concurrent projects; performed database testing with SQL; automated tests with TestCafe and previously Selenium/Cypress.
Software Tester at Jun Group
June 1, 2015 - February 28, 2018Wrote and executed manual test scripts for iOS/Android mobile apps; tracked bugs in JIRA and validated fixes; tested ad delivery, asset management, and metrics services across multiple browsers; verified installation of SDKs and compatibility with third-party ad providers; performed SQL queries against the database to validate data integrity.
Quality Assurance Analyst at theLab
February 1, 2014 - January 31, 2015Found and reported bugs on mobile applications and web products for clients; provided product support to staff for the Brand Guide App; reviewed and recommended improvements to functional specification documents used in software design.
Quality Assurance Analyst at Thomson Reuters
June 1, 2009 - January 31, 2014Wrote and executed manual test scripts for ONESOURCE Tax Provision (C#/.NET) and ONESOURCE Global Access (Java); created test cases, supported desktop software and SaaS; tracked client-found bugs in HP Quality Center and later TFS; provided guidance to product support on release issues; contributed to documentation for requirements and manuals.
Education
Full Stack Web Developer Program at New York University
January 1, 2015 - January 1, 2016B.A in Cinema Studies, Minor in Political Science at New York University
January 1, 2004 - January 1, 2008Qualifications
Segment Certified
January 11, 2030 - December 30, 2025Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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