Hi, I’m Jonathan Dutfield, a digital marketing and WordPress development lead based in Adisham, Kent. I bring a unique blend of customer support leadership, software development and classic marketing to build WordPress sites, develop custom plugins and run campaigns across paid, organic and AI-assisted channels. I have over ten years’ experience with WordPress and more than fifteen years with PHP and related web technologies (HTML, CSS, JavaScript), and I’m comfortable owning end-to-end marketing activity from planning through analytics and optimization, including AI-assisted search and answer engine optimization and tracking integrations with Salesforce and HubSpot. I enjoy turning ideas into measurable results, collaborating with teams and stakeholders to deliver high-quality digital experiences that drive enquiries, retention and growth. I stay on-brand and human in messaging, while leveraging AI tools to accelerate content creation, campaign ideation and reporting.

Jonathan Dutfield

Hi, I’m Jonathan Dutfield, a digital marketing and WordPress development lead based in Adisham, Kent. I bring a unique blend of customer support leadership, software development and classic marketing to build WordPress sites, develop custom plugins and run campaigns across paid, organic and AI-assisted channels. I have over ten years’ experience with WordPress and more than fifteen years with PHP and related web technologies (HTML, CSS, JavaScript), and I’m comfortable owning end-to-end marketing activity from planning through analytics and optimization, including AI-assisted search and answer engine optimization and tracking integrations with Salesforce and HubSpot. I enjoy turning ideas into measurable results, collaborating with teams and stakeholders to deliver high-quality digital experiences that drive enquiries, retention and growth. I stay on-brand and human in messaging, while leveraging AI tools to accelerate content creation, campaign ideation and reporting.

Available to hire

Hi, I’m Jonathan Dutfield, a digital marketing and WordPress development lead based in Adisham, Kent. I bring a unique blend of customer support leadership, software development and classic marketing to build WordPress sites, develop custom plugins and run campaigns across paid, organic and AI-assisted channels. I have over ten years’ experience with WordPress and more than fifteen years with PHP and related web technologies (HTML, CSS, JavaScript), and I’m comfortable owning end-to-end marketing activity from planning through analytics and optimization, including AI-assisted search and answer engine optimization and tracking integrations with Salesforce and HubSpot.

I enjoy turning ideas into measurable results, collaborating with teams and stakeholders to deliver high-quality digital experiences that drive enquiries, retention and growth. I stay on-brand and human in messaging, while leveraging AI tools to accelerate content creation, campaign ideation and reporting.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Head of Marketing Strategy at Artists in Motion School of Dance
January 1, 2025 - Present
Lead marketing strategy for a growing dance school, covering student recruitment, brand awareness and retention. Manage website content, local search visibility and social media presence to drive enquiries from families across East Kent. Use AI tools to support content creation, campaign ideas and reporting while keeping the messaging on brand and human.
Head of Digital Marketing and Developer at Ideal Response
January 1, 2023 - January 1, 2025
Led digital marketing and website development for a specialist environmental services business. Managed WordPress site improvements, landing pages and technical fixes to support SEO and paid media performance. Introduced an internal ticket request system for operations and IT, so employee requests were logged, prioritised and resolved consistently. Coordinated and managed the relationship with third party digital agencies, helping increase lead volume and improve enquiry quality. Implemented analytics, tracking and reporting that gave the business a clearer view of lead sources and marketing return.
Founder at Ducorp and Dance Uniform Distribution
January 1, 2018 - Present
Founded and ran small digital and uniform businesses, providing development, marketing support and uniform distribution services. Delivered WordPress development, plugin work and online ordering routes, plus basic digital marketing and automation for clients and partners. Managed suppliers, stock, ordering processes and customer communication.
Support and Development Contractor at Various
January 1, 2015 - January 1, 2018
Provided support and development services across internal systems, handling application support and development changes. Worked with users and technical teams to diagnose issues and deliver practical fixes. Supported and stabilised business critical legacy WildNet applications throughout a multi year transition to mybeazley.com, owning full stack delivery including hosting and environment management. Handled BAU application support while modernisation progressed, carried out end to end incident investigation (logs, database queries, integrations, and server level checks), drove root cause analysis, shipped pragmatic fixes and hotfix releases, and reduced operational risk by documenting dependencies, known issues, and workarounds to keep the service reliable until workflows were migrated or retired.
Customer Support Manager and Developer at WildNet
January 1, 2003 - January 1, 2015
Joined WildNet as a developer and progressed over time to Customer Support Manager, leading the support function. Restructured the customer support department around ITIL based processes, making the team more professional and clearly client focused, with a stronger emphasis on communication and putting the customer first. Designed and introduced a tier one, tier two and tier three ticket prioritisation model so that urgent issues were triaged and resolved first, improving response times and giving clients a clear view of how their requests would be handled. Standardised deployment procedures for customer software across client networks, which reduced errors during releases and made roll backs rare. Managed day-to-day customer support operations, including team activities, workload management and escalations. Developed and refined support processes, documentation and communication standards. Worked closely with development and product teams to feed back issues and improve customer exper
Support and Development Contractor
January 1, 2015 - January 1, 2018
Provided support and development services across internal systems, handling application support and development changes. Worked with users and technical teams to diagnose issues and deliver practical fixes. Supported and stabilised business critical legacy WildNet applications throughout a multi-year transition, owning full stack delivery including hosting and environment management. Handled BAU application support while modernisation progressed, carried out end to end incident investigation (logs, database queries, integrations, and server level checks), drove root cause analysis, shipped pragmatic fixes and hotfix releases, and reduced operational risk by documenting dependencies, known issues, and workarounds to keep the service reliable until workflows were migrated or retired.

Education

Bachelor of Science (BSc) in Computer Information Systems Design at Kingston University, London
January 11, 2030 - January 1, 1999
Bachelor of Science BSc in Computer Information Systems Design at Kingston University, London
January 11, 2030 - January 1, 1999

Qualifications

Bachelor of Science BSc in Computer Information Systems Design
January 11, 2030 - January 1, 1999

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Other