Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

As an experienced Virtual Administrative Assistant, I help business owners and busy executives streamline their operations. I offer a range of digital skills, including social media management, administrative support, and customer service, tailored to fit each entrepreneur's unique needs. By ensuring smooth day-to-day operations, I enable clients to focus on their priorities while I handle essential administrative tasks efficiently.…As an experienced Virtual Administrative Assistant, I help business owners and busy executives streamline their operations. I offer a range of digital skills, including social media management, administrative support, and customer service, tailored to fit each entrepreneur's unique needs. By ensuring smooth day-to-day operations, I enable clients to focus on their priorities while I handle essential administrative tasks efficiently.

Jerry-lyn Ubag

Social Media Manager, Graphic Designer, Digital Marketer





As an experienced Virtual Administrative Assistant, I help business owners and busy executives streamline their operations. I offer a range of digital skills, including social media management, administrative support, and customer service, tailored to fit each entrepreneur's unique needs. By ensuring smooth day-to-day operations, I enable clients to focus on their priorities while I handle essential administrative tasks efficiently.…As an experienced Virtual Administrative Assistant, I help business owners and busy executives streamline their operations. I offer a range of digital skills, including social media management, administrative support, and customer service, tailored to fit each entrepreneur's unique needs. By ensuring smooth day-to-day operations, I enable clients to focus on their priorities while I handle essential administrative tasks efficiently.

Available to hire

As an experienced Virtual Administrative Assistant, I help business owners and busy executives streamline their operations. I offer a range of digital skills, including social media management, administrative support, and customer service, tailored to fit each entrepreneur’s unique needs.

By ensuring smooth day-to-day operations, I enable clients to focus on their priorities while I handle essential administrative tasks efficiently.

Skills

Copywriting

Data Visualization

Email Marketing

Experience Level

Copywriting

Expert

Data Visualization

Intermediate

Email Marketing

Intermediate

Language

English

Advanced

Work Experience

Fraud Detection / KYC Analyst at WNS Global Services

June 1, 2023 - June 1, 2023

Reviewed and analyzed credit card accounts to identify and prevent fraudulent activity, assessed account restrictions based on suspicion levels, and verified customer information for credit card applications. Managed inbound and outbound calls to assist customers, travel agents, and hotels with reservations, inquiries, changes, cancellations, refunds, complaints, and bookings for hotels, flights, rental cars, and travel packages.

Credit Card Fraud Analyst

April 1, 2022 - April 1, 2022

Travel Advisor

April 1, 2022 - April 1, 2022

Managed reservations and bookings for hotels, flights, rental cars, and travel packages; handled inquiries, changes, cancellations, refunds, complaints, and bookings for clients and travel partners such as hotels and travel agents.