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Detail-oriented professional with 4+ years of professional experience supporting employee lifecycle processes, cross-functional teams, and documentation compliance in global and remote environments. Proven ability to coordinate onboarding/offboarding transitions, maintain accurate records, support workforce and resource tracking, and facilitate communication between employees, clients, and leadership. Experienced in regulated and fast-paced settings, with a strong background in process improvement, stakeholder management, and operational support.…Detail-oriented professional with 4+ years of professional experience supporting employee lifecycle processes, cross-functional teams, and documentation compliance in global and remote environments. Proven ability to coordinate onboarding/offboarding transitions, maintain accurate records, support workforce and resource tracking, and facilitate communication between employees, clients, and leadership. Experienced in regulated and fast-paced settings, with a strong background in process improvement, stakeholder management, and operational support.

Jennielyn P. Viola

Project Manager, Programmer, Data Analyst, +2

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Detail-oriented professional with 4+ years of professional experience supporting employee lifecycle processes, cross-functional teams, and documentation compliance in global and remote environments. Proven ability to coordinate onboarding/offboarding transitions, maintain accurate records, support workforce and resource tracking, and facilitate communication between employees, clients, and leadership. Experienced in regulated and fast-paced settings, with a strong background in process improvement, stakeholder management, and operational support.…Detail-oriented professional with 4+ years of professional experience supporting employee lifecycle processes, cross-functional teams, and documentation compliance in global and remote environments. Proven ability to coordinate onboarding/offboarding transitions, maintain accurate records, support workforce and resource tracking, and facilitate communication between employees, clients, and leadership. Experienced in regulated and fast-paced settings, with a strong background in process improvement, stakeholder management, and operational support.

Available to hire

Detail-oriented professional with 4+ years of professional experience supporting employee lifecycle processes, cross-functional teams, and documentation compliance in global and remote environments. Proven ability to coordinate onboarding/offboarding transitions, maintain accurate records, support workforce and resource tracking, and facilitate communication between employees, clients, and leadership.

Experienced in regulated and fast-paced settings, with a strong background in process improvement, stakeholder management, and operational support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Project Coordinator/Rostering Officer at Vantedge Medical

August 1, 2025 - Present

Adjusted rosters in response to project changes, absences, and operational needs; coordinated with clients to align staffing and project schedules with their preferred timelines; liaised with clients to understand scheduling requirements and ensure roster alignment with client preferences; worked closely with cross-functional teams to accommodate schedules while meeting project and staffing needs; created and maintained monthly staff schedules to ensure adequate coverage and operational efficiency; maintained accurate documentation, trackers, and records using Smartsheet, MS Project, and Excel; supported workload and resource tracking; ensured documentation compliance and process adherence.

Service Transition Manager/Sr Analyst Software Engineer at DXC Technology

September 1, 2021 - August 31, 2025

Monitored staff availability to ensure all required personnel were present for scheduled meetings; spearheaded end-to-end transition processes of projects (onboarding/offboarding); supported project requirements documentation and knowledge transfer; applied change and incident management practices; demonstrated strong communication and presentation skills; served as primary liaison between global client (P&G) and DXC stakeholders.

Site Management Trainee/Quality Assurance Officer at DHL Supply Chain

October 1, 2020 - September 30, 2021

Shadows in warehouse operations; conducted time and motion studies to standardize processes; contributed to automation and process improvement initiatives via macros; gained experience in quality control throughout warehouse processes; prepared and presented KPI data and productivity metrics to clients and upper management.

Intern at Masuma Foods Industry Corporation

March 1, 2019 - June 30, 2019

Performed time and motion studies to standardize production processes in pastries manufacturing.

Intern at Cool Spot Dairy Foods Inc

April 1, 2018 - June 30, 2018

Conducted time and motion studies to standardize production processes and scheduled production workers to reduce overtime.